Training and education
Culturally capable staff
Queensland Health is committed to providing staff with access to this information through mandatory cultural diversity orientation. Standard cross cultural training packages are also available.
Queensland Health is ensuring the cultural capability of staff by providing opportunities for training in cultural awareness and working with interpreters.
Spotlight on: Building Cultural Awareness
The Department of Health has developed a 'Building Cultural Awareness' video series on the Multicultural Queensland Charter, Refugees and People Seeking Asylum, and Interpreters and Healthcare. These videos are designed to:
- increase staff awareness and understanding of how we can apply the principles of the Multicultural Queensland Charter in our everyday practice.
- increase staff awareness and understanding of Queensland’s refugee population, including people seeking asylum.
- increase staff awareness of the need to identify and facilitate timely patient and client access to professional interpreter services.