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Data collection and analysis

data collection and analysis

  Multicultural health data

Culturally competent organisations work to improve data collection and analysis for culturally and linguistically diverse communities. Queensland Health collects data about culturally and linguistically diverse clients and analyses the results to inform the development of inclusive health services.


Multicultural minimum data set

In 2007, Queensland Health established a minimum data set for multicultural health, collecting information on:

  • Country of birth
  • Preferred language
  • Interpreter service required

These standards are in line with the minimum standards set out by the Australian Bureau of Statistics in its Standards on Cultural and Language Diversity.

This data is used by Queensland Health to inform health service planning and engagement activities.

Last updated: 1 October 2013

What's new?

Queensland Health Guideline for multicultural policy implementation
A guideline for Hospital and Health Services and Queensland Health to implement the Queensland Multicultural policy.

Health Care Providers' Handbook on Sikh Patients
A quick-reference tool for health workers to use when caring for Sikh patients.

Health Care Providers' Handbook on Hindu Patients
A quick-reference tool for health workers to use when caring for Hindu patients.

Community profiles for health care providers
18 cultural profiles that aim to assisting health care providers to better understand the health beliefs, pre-migration experiences, communication preferences and other aspects of their clients' culture.

Death and hospitalisation rates by country of birth in Queensland

Complaints about health or other services

Do you have concerns about a government or non-government health service or are you unhappy with the way an issue has been handled?
Do you think you have been treated unfairly or are you concerned about a decision or action of a health professional?

It is ok to complain, and there are organisations that are independent of the government that can help you, free of charge.

Go to the Queensland Independent Complaint Agencies' website for more information.