Inclusive recruitment and retention
inclusive recruitment and retention
A culturally competent organisation implements strategies to develop a workforce that reflects the diversity in the general population.
The Queensland Health People and Culture Plan 2009-2012 includes diversity as one of the key principles and behaviours that will create a modern, progressive employment experience for staff, and which in turn will contribute to positive healthcare experiences for the people of Queensland.
Inclusive recruitment and retention strategies and initiatives
- Recruitment and Selection Human Resources Policy B1 includes the requirement to have cultural representation on selection panels
- Development of two training modules Managing a Diverse Team and Working in a Diverse Team
Support for overseas trained health professionals
- Establishment and support of the Clinical Workforce Solutions Centre for International Medical Graduates and Registration, Assessment, Placement, Training and Support for International Health Professionals program
- Development of the Citizenship, Residency and Visa Requirements for Appointment in Queensland Health Human Resources Policy B55
Dedicated multicultural workforce roles
There are a number of dedicated multicultural workforce roles to meet the health care needs of specific communities.
- Queensland Transcultural Mental Health Centre delivers mental health services in more than 60 languages through bilingual workers
- Chronic Disease Program established in partnership with the Ethnic Communities Council of Queensland to reduce the impact of chronic disease in nine culturally and linguistically diverse communities (Indian, Greek, Vietnamese, Filipino, Samoan, Sudanese, Bosnian, Arabic-speaking and Spanish-speaking)
- Multicultural Clinical Support Worker role developed in partnership with the Ethnic Communities Council of Queensland
- Development of a Certificate IV for Multicultural Health Workers in partnership with the Ethnic Communities Council of Queensland
- Good Start program developed to prevent chronic disease and tackle obesity in Pacific Islander and Maori children and their families