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Multicultural Health > For the public > For health workers > Interpreting and translating > Policies, plans and strategies

practice guides, handbooks and other resources

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Doctor consulting patient

Here you will find practical resources aimed at helping health workers to achieve better health outcomes for people from a culturally and linguistically diverse background.

Information can be viewed online or printed.

Click here to suggest additional resources or topics for inclusion.

 

 

Title Multicultural Clinical Support Resource
Publisher Queensland Health
Description Resources to assist in the provision of culturally appropriate health services. Includes a chapter on communication, interpreting, health and religion, multicultural contacts, and pregnancy, birth and post-natal care.
Date 2007
 
Title Community Profiles for Health Professionals
Publisher Queensland Health
Description Cultural and health profiles of multicultural communities in Queensland.
Date

2011

 

Title Health Care Providers' Handbook on Hindu Patients
Publisher Queensland Health
Description Practical guidelines and information for health workers caring for Hindu patients.
Date

2011
 

Title Health Care Providers' Handbook on Sikh Patients
Publisher Queensland Health
Description Practical guidelines and information for health workers caring for Sikh patients.
Date 2011
 
 
Title Health Care Providers' Handbook on Muslim Patients second edition
Publisher Queensland Health and the Islamic Council of Queensland
Description

Practical guidelines and information for health workers caring for Muslim patients.

Date

2010
 

Title Caring for Refugee Patients in General Practice – Queensland edition
Publisher Royal Australian College of General Practitioners
Description Desktop guide for GPs caring for refugee background patients.
Date 2002
 
 
Title Nourishing New Communities - Nutrition Resource Package
Publisher

Community Nutrition Unit, Annerley Rd Community Health
Queensland Health

Description

Two resources packages: Healthy Food in the First Seven Days and Food & Kitchen Safety for Newly Arrived Refugees.

Date

2007

 

Title Providing Care to Patients from Culturally and Linguistically Diverse Backgrounds: Guidelines to Practice
Publisher Queensland Health and University of Queensland
Description

Practical guidelines on working with culturally diverse consumers covering wide variety of topics from admissions through to investigations and discharge.

Date

1998

 

Title

Providing Care to Patients from Culturally and Linguistically Diverse Backgrounds: Guidelines to Practice: Checklists for Cultural Assessment

Publisher Queensland Health and University of Queensland
Description

Checklists covering all aspects of health care.

Date 1998
 
Title Multicultural Affairs Queensland Glossary of terms
Publisher Multicultural Affairs Queensland
Description A glossary of terms used in multicultural policies and projects
Date

2012

 

 

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Last Updated: 08 October 2013
Last Reviewed: 08 October 2014



What's new?

Queensland Health Guideline for multicultural policy implementation
A guideline to assist Hospital and Health Services and Queensland Health to implement the Queensland Multicultural Policy - A multicultural future for all of us effectively.

Health Care Providers' Handbook on Sikh Patients
A quick-reference tool for health workers to use when caring for Sikh patients. The handbook aims to help health workers understand the religious beliefs and practices of Sikhs that can affect health care.

Health Care Providers' Handbook on Hindu Patients
A quick-reference tool for health workers to use when caring for Hindu patients. The handbook aims to help health workers understand the religious beliefs and practices of Hindus that can affect health care.

Community profiles for health care providers
A series of 18 cultural profiles that aim to assist health care providers to better understand the health beliefs, pre-migration experiences, communication preferences and other aspects of their clients' culture.

Death and hospitalisation rates by country of birth in Queensland
A series of reports which provides an analysis of deaths and hospitalisation rates among Queenslanders based on country of birth.

Cross Cultural Learning and Development Calendar 2012
A calendar which contains the dates for all Queensland Health cross cultural learning and development training courses for 2012.


Complaints about health or other services
Do you have concerns about a government or non-government health service or are you unhappy with the way an issue has been handled? Do you think you have been treated unfairly or are you concerned about a decision or action of a health professional?

It is ok to complain, and there are organisations that are independent of the government that can help you, free of charge.

Go to the Queensland Independent Complaint Agencies' website for more information.