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Queensland Health Interpreter Service for funded non-government organisations

Interpreter service for funded NGOs

Multicultural Ribbons Graphic

 

Queensland Health recognises the importance for funded non-government organisations (NGOs) to have access to interpreter services to meet the language and communication needs of clients from culturally and linguistically diverse (CALD) backgrounds.

Queensland Health Multicultural Services has implemented arrangements for funded NGOs to access departmentally funded interpreter services.

This means an interpreter will be provided at no charge to assist you with your client when your organisation requests and books an interpreter through the Queensland Health Interpreter Service for Queensland Health funded NGOs.

 

Supporting resources

For organisations funded through Queensland Department of Health
Funding and Contract Management Unit (formerly known at Community Services Unit
)
For organisations funded through Hospital and Health Services

If you are unsure if your organisation is funded via the Funding and Contract Management Unit, please contact the Funding and Contract Management Unit on 3006 2815 or on NGO_int_service@health.qld.gov.au.

 

How to work with interpreters


Last updated: 22 March 2012

What's new?

Queensland Health Guideline for multicultural policy implementation
A guideline to assist Hospital and Health Services and Queensland Health to implement the Queensland Multicultural Policy - A multicultural future for all of us effectively.

Report on client perceptions of the quality of the Queensland Health Intepreter Service
A new report on the perceptions on clients on the quality of the Queensland Health Interpreter Service is now available.


Would you like to provide feedback about the Queensland Health Interpreter Service?

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National Interpreter Symbol

The blue interpreter symbol is the nationally recognised interpreter symbol.

national interpreter symbol

Click here for more information about this symbol.


Complaints about health or other services

Do you have concerns about a government or non-government health service or are you unhappy with the way an issue has been handled? Do you think you have been treated unfairly or are you concerned about a decision or action of a health professional?

It is ok to complain, and there are organisations that are independent of the government that can help you, free of charge.

Go to the Queensland Independent Complaint Agencies' website for more information.