Skip links and keyboard navigation

Multicultural Health > For the public > For health workers > Interpreting and translating > Policies, plans and strategies

multicultural policies, plans and strategies

multicultural ribbons banner
  A multicultural future for all of us - Queensland Multicultural Policy
  Queensland Health guideline for multicultural policy implementation
  Other multicultural health policies, guidelines and strategies
  Queensland Health Organisational Cultural Competency Framework
  Past strategic plans and implementation reports

In 2011, the Queensland Government released the A multicultural future for all of us - Queensland Multicultural Policy 2011 and Queensland Government Language Services Policy.

This policy outlines priorities for the Queensland Government, including the key themes:

The policy and accompanying Queensland Multicultural Action Plan 2011-14 commits Queensland Health and Hospital and Health Services to lead and contribute to a number of actions, and to report annually on 10 key performance indicators (KPIs).

Queensland Health Guideline for multicultural policy implementation

To assist Hospital and Health Services and Queensland Health to implement this policy effectively, Queensland Health has published the Guideline for multicultural policy implementation.

The guideline provides recommendations for best practice in the planning, delivery and evaluation of health services for culturally and linguistically diverse communities.

Other multicultural health policies, guidelines and strategies

Queensland Health has implemented a range of policies, plans and strategies aimed at improving and maintaining the health and well being of multicultural communities, families and individuals in Queensland, and at building organisational cultural competency.

Policies

Guidelines

Implementation standards

Strategies

Past multicultural health strategic plans and implementation reports

Under the Queensland Government's 2005 Multicultural Queensland - Making a world of difference policy, all departments were required to produce an annual Multicultural Action Plan.

Queensland Health produced and implemented annual action plans in 2005/06 and 2006/07. In 2007, Queensland Health developed a five year strategic plan, evidence of its commitment to improving the health of people from diverse cultural and linguistic backgrounds.

The 2007-2012 Queensland Health Strategic Plan for Multicultural Health included a number of five year strategies that aimed to improve the health of multicultural communities and build organisational cultural competency.

An implementation plan, which outlined the actions to be taken, and an implementation report, which detailed the achievements of the previous year, were produced annually.

Implementation plans

Implementation reports

Go to Toptop of page




Last Updated: 10 October 2013
Last Reviewed: 10 October 2013



 

What's new?

Queensland Health Guideline for multicultural policy implementation
A guideline to assist Hospital and Health Services and Queensland Health to implement the Queensland Multicultural Policy - A multicultural future for all of us effectively.

Queensland Multicultural Policy - a multicultural future for all of us
The Queensland Government's multicultural policy, which aims to promote unity in our society and a sense of belonging for all Queenslanders, regardless of our cultural, linguistic, religious and ethnic backgrounds.


Complaints about health or other services
Do you have concerns about a government or non-government health service or are you unhappy with the way an issue has been handled? Do you think you have been treated unfairly or are you concerned about a decision or action of a health professional?

It is ok to complain, and there are organisations that are independent of the government that can help you, free of charge.

Go to the Queensland Independent Complaint Agencies' website for more information.