Queensland Health Guideline for multicultural policy implementation
A guideline to assist Hospital and Health Services and Queensland Health to implement the Queensland Multicultural Policy - A multicultural future for all of us effectively.
Video remote interpreting - information for patients fact sheet
A fact sheet for patients which explains the video remote interpreting system used by Queensland Health.
The fact sheet is available in 13 languages other than English
Queensland Health Multicultural Services newsletter issue10 -Spring 2011
A quarterly newsletter which aims to keep health care providers and patients from a culturally and linguistically diverse background up-to-date with the latest multicultural health projects, services, research and achievements.
Complaints about health or other services
Do you have concerns about a government or non-government health service or are you unhappy with the way an issue has been handled? Do you think you have been treated unfairly or are you concerned about a decision or action of a health professional?
It is ok to complain, and there are organisations that are independent of the government that can help you, free of charge.
Go to the Queensland Independent Complaint Agencies' website for more information.