Multicultural Clinical Support Resource
|The Multicultural Clinical Support Resource folder provides ready-reference information on issues that affect health care provision to people from culturally and linguistically diverse backgrounds.
It contains information and advice on topics such as communication, the impact of culture and language on health care, working with interpreters, religion, where to find translated health information, and Queensland Health multicultural policies, plans and initiatives.
The folder has been distributed to all Queensland Health clinical service points (hospital wards, clinics, treatment centres and community health centres) and is updated regularly.
Queensland Health Guideline for multicultural policy implementation
A guideline to assist Hospital and Health Services and Queensland Health to implement the Queensland Multicultural Policy - A multicultural future for all of us effectively.
Health Care Providers' Handbook on Sikh Patients
A quick-reference tool for health workers to use when caring for Sikh patients. The handbook aims to help health workers understand the religious beliefs and practices of Sikhs that can affect health care.
Health Care Providers' Handbook on Hindu Patients
A quick-reference tool for health workers to use when caring for Hindu patients. The handbook aims to help health workers understand the religious beliefs and practices of Hindus that can affect health care.
Community profiles for health care providers
A series of 18 cultural profiles that aim to assist health care providers to better understand the health beliefs, pre-migration experiences, communication preferences and other aspects of their clients' culture.
Death and hospitalisation rates by country of birth in Queensland
A series of reports which provides an analysis of deaths and hospitalisation rates among Queenslanders based on country of birth.
Cross Cultural Learning and Development Calendar 2012
A calendar which contains the dates for all Queensland Health cross cultural learning and development training courses for 2012.
Complaints about health or other services
Do you have concerns about a government or non-government health service or are you unhappy with the way an issue has been handled? Do you think you have been treated unfairly or are you concerned about a decision or action of a health professional?
It is ok to complain, and there are organisations that are independent of the government that can help you, free of charge.
Go to the Queensland Independent Complaint Agencies' website for more information.