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About the Community Nursing Support Program

The Community Nursing Support Program is a program that provides a broad range of low-intensity nursing support services to people who have a chronic health, mental health, disability or other condition that affects their ability to carry out activities of daily living.

Examples of community nursing supports available, but not limited to:

  • PEG feeding
  • catheter care
  • skin integrity checks
  • tracheostomy care.

Service providers have some scope to be flexible in relation to:

  • geographic area
  • allied health support services.

For people with long term permanent disability or condition, the National Disability Insurance Scheme (NDIS) can generally provide more support and funding to meet their individual needs.

If you think you might be eligible for the NDIS you can use the eligibility tool to check and find out next steps.

Complaints

Every Community Nursing Support Program client has the right to lodge a complaint about the service they have received. In the first instance, complaints should be directed to the organisation providing the service, to give them a chance to fix the problem. If the client's complaint is not resolved to their satisfaction by the Community Nursing Support Program service provider, they may wish to have the complaint dealt with by the Office of the Health Ombudsman.

Last updated: 3 January 2020