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Tools for auditors


Auditor guidelines

  • Code of Conduct for approved auditors - describes the principles to be followed by auditors approved under the Food Act 2006 (the Act) to ensure food safety program assessment and auditing services are delivered with integrity, professionalism, accountability and diligence.
  • Management of food safety programs - assists with the interpretation of the Act.
  • Audit verification system - details the various components of the audit verification system under the Act and provides information for auditors, Queensland Health officers and holders of accredited food safety programs about the various ways auditor activities may be monitored and assessed.

Updates and tips for better practice


Auditors approved under the Act do not have any enforcement powers and cannot require a food business to make any changes to their food safety program or the food business, whether it is in relation to their processes, documentation or structural fit-out.

Only local governments have the authority under the Act to direct a food business to make any changes to their operations. A local government is not obliged to follow the recommendation or opinion of an auditor, but may consider this in making their decision. They may request further information regarding an audit to assist them in determining an appropriate course of action.


Categorisation of non-compliances is discussed in section 4.2 of the Management of food safety programs guideline and examples are provided for minor, major and critical non-compliances.

Use the Notice of critical non-compliance template to record any breaches that pose a imminent and serious risk to the safety of food. You should:

  • discuss each non-compliance with the licensee during an audit and record their action or proposed action to remedy the non-compliance, including a timeframe. (Do not provide directions on resolving the non-compliance).
  • Consider the frequency of compliance audits and where applicable include an opinion as to the need to change the frequency, including your reasoning. The decision is made by the local government.

The food business licensee is responsible for resolving any identified non-compliances.

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Application forms

Last updated: 9 April 2021