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Community nursing support program service providers

The community nursing support program provides a broad range of low-intensity nursing support services to people who have chronic health, mental health, disability or other condition that affects their ability to carry out activities of daily living.

The community nursing support program guideline (PDF 5389 kB) provides information about:

  1. the intent of the program
  2. guiding principles for community nursing support program service delivery
  3. eligibility and access criteria
  4. assessment and services offered
  5. organisations’ responsibilities.

The guideline includes guidance on the interface between the National Disability Insurance Scheme (NDIS) and Community Nursing Support Program.

Program guideline: community nursing support program (PDF 5389 kB)


Every community nursing support program client has the right to lodge a complaint about the service they have received. In the first instance, complaints should be directed to the organisation providing the service, to give them a chance to fix the problem.

If the client's complaint is not resolved to their satisfaction by the service provider, they may wish to have the complaint dealt with by the Office of the Health Ombudsman.

Useful resources



Last updated: 6 March 2020