Community nursing support program service providers
The community nursing support program provides a broad range of low-intensity nursing support services to people who have chronic health, mental health, disability or other condition that affects their ability to carry out activities of daily living.
The community nursing support program guideline (PDF 5389 kB) provides information about:
- the intent of the program
- guiding principles for community nursing support program service delivery
- eligibility and access criteria
- assessment and services offered
- organisations’ responsibilities.
The guideline includes guidance on the interface between the National Disability Insurance Scheme (NDIS) and Community Nursing Support Program.
Every community nursing support program client has the right to lodge a complaint about the service they have received. In the first instance, complaints should be directed to the organisation providing the service, to give them a chance to fix the problem.
If the client's complaint is not resolved to their satisfaction by the service provider, they may wish to have the complaint dealt with by the Office of the Health Ombudsman.
- Department of Health Strategic Plan 2019 - 2023
- Productivity commission inquiry - disability and care support
- Human Rights Act 2019
- Carers (Recognition) Act 2008 (Qld)
- Disability Services Act 2006 (Qld)
- Ongoing Needs Identification (ONI)