About Our Outpatient Services, Redcliffe Hospital
The Specialist Outpatient Department (SOPD) offers patients ready access to a wide range of specialist medical and surgical services conducted by the staff of the hospital.
The Redcliffe Hospital Specialist Outpatient Department offers a broad range of ambulatory care services in a single combined location located on the ground floor on the eastern side of the building. All clinics are located here except for Paediatrics clinics which are Held in North Block located at the rear of the hospital. Currently services provided are Orthopaedics, Surgical, Gynaecology, fracture clinics, Medical, Private Practice Clinics. The department has been designed within Best Practice implementing new innovative processes and models to improve patient flow and use staff more efficiently in order to provide patients with an optimum service. Innovative models include Physiotherapy led outpatient screening clinics, introduction of nurse led clinics, Call Centre for patient enquiries, and appointment confirmation.
The department includes both public and bulk-billing Specialist services, Pre Admission and Anaesthetic Clinics, Physiotherapy Screening Clinics, Blood Collection, Medical Imaging and a variety of other services. The department is located directly with the new Allied Health area (Speech Therapy, Physiotherapy and Occupational Therapy) allowing improved access to clients.
Information for patients
Following receipt of referrals, letters will be sent to both the patient and referring doctor regarding the request for that appointment. All correspondence from the Redcliffe Hospital must be read and replied to so that appointments can be confirmed. Failure to follow the instructions could result in a loss of position on the waiting list. Patients must bring their appointment letter, Medicare Card and Pension Card as well as any relevant tests, scans or x-rays to every appointment.
Upon arrival, please present to one of the 3 bar coding kiosk’s with you appointment letter. Scan the barcode at the bottom of this letter. The kiosk will then direct you to the appropriate waiting room that is colour coded by specialty type for your convenience, or the kiosk will direct you to the front counter for more assistance.
At the end of your consultation you will be directed back to the front counter to confirm your details and to book any additional follow up appointments as necessary.