COVID-19: Specific and local support information
Helplines and Hotlines
Lifeline 24 hour chat (24 hours) 13 11 14 Kids Help Line (24 hours) 1800 551 800 Homeless Hotline 1800 474 753 Suicide Call Back Services 1300 659 467 Women’s DV Connect 1800 811 811 Elder Abuse Helpline 1300 651 192 Men’s DV Connect 1800 600 636 1800RESPECT (National sexual assault, domestic and family violence counselling and information referral service) 1800 737 732
Coping with self-isolation/Quarantine
These factsheets provide information on how to cope with self-isolation and anxiety associated with Coronavirus (COVID-19).
- Home isolation guidance (Australian Government)
- Self-isolation/quarantine (SCHHS)
- Tips for coping with Coronavirus anxiety (APS)
- Maintaining your mental health during social isolation (APS)
Support for children, young people and families
Support for victims of crime
Support for people with health-related issues and disabilities
Accommodation and Homelessness
Sunshine Coast – Emergency Accommodation
For single women and women with children escaping gendered violence & for single men with contract arrangements with children, single women and small families.
5441 3837 Salvation Army Crisis Housing 5442 4218 Salvation Army Emergency Family Accommodation 5447 1184
Sunshine Sanctuary Nambour
Provides short term crisis accommodation and support for women and children made homeless by domestic/family violence, regardless of age, race, religion or financial situation.
1800 811 811
Maroochydore Emergency Shelter IFYS
Shelter for homeless youths on the Sunshine Coast.
Specialist Homelessness Services United Synergies Tewantin
Temporarily supported accommodation for young people, single parents or couples.
Specialist Homelessness Services United Synergies Caloundra
Provides short term accommodation assistance which is used to support young people, single parents and/or couples aged 16-25 through their crisis housing situation as they move towards independent living.
Specialist Homelessness Service United Synergies Caloundra
Gateway House – 16-17 year old share accommodation up to 3 months with 24-hour live-in care.
BIG4 Caloundra Holiday Park 1800 550 138 BIG4 Forest Glen Holiday Resort 5476 6646 BIG4 Ingenia Holidays Noosa 5447 1712 BIG4 Maroochy River 5443 3033 Bli Bli Riverside Caravan Village 5448 5207 Mapleton Caravan Park 5445 7135 Palmwoods Caravan Park 5445 9450 Yandina Caravan Park 5446 7332
Drug and Alcohol Services
Drug and Alcohol Counselling
QuIHN Treatment Services
Counselling, psycho-social education and therapeutic groups with a focus on mental health and drug and alcohol concerns. Services are provided also for families, children, friends and partners.
Assist and support people to overcome or manage harms associated with alcohol and other drug use.
1300 656 800 or 3620 8880
24 hours phone support line for counselling, information, referral and support.
1800 874 878
24 hours online counselling for people affected by alcohol and other drugs
Confidential, free service for people who want to quit smoking. The service will provide information, advice and assistance tailored to particular needs
Available 7am to 10pm, 7 days a week
13 78 48
Website offering information and programs to help people make the most of their lives. Includes mental health and alcohol.
QuIHN Treatment Services
The Community Action Group Inc. - Gympie
Assistance and information given for housing/employment/finance issues
FLARP Finance Literacy programme - Gympie
Information and assistance for people with debt ie advocate to debt collectors/credit card people etc
Youth Drug and Alcohol Counselling
Lives Lived Well (YODA)
Information, education and counselling for 12 -25 year olds with the aim of reducing harm.
0407 261 997
Counselling services for young people 12 – 25 years old and their families from Caboolture to Sunshine Coast
1800 753 300
Drug and alcohol counselling for people aged 12 – 25 years. Help also given with physical, and mental health, education and employment services.
Hot House (QLD Health)
Counselling and support for people under the age of 25 years who are concerned by their own or someone else’s drug and alcohol use
1800 177 833 or 3837 5633
Women’s AOD support group – Erin House Gympie
Supporting women affected by homelessness, domestic violence or substance use.
5482 7973 or 0450 094 214
Telephone Family Support
A caring, non-religious organisation which provides non-judgemental, non-directive support and information to families and friends of drug users. 24 hours/7days a week
1300 368 186
Support and information to support parents and family. 24/7
1800 653 203
Over the phone, Support, counselling and parent education around drug and alcohol use for the cost of a local call. 7 days per week, 8am to 10pm.
1300 301 300
Support for families and friends suffering from the effects of living with someone who has drinking and/or drug problems
1300 252 666
Family self-support groups for family and friends of compulsive drug users
People who want to register interest in volunteering to support the COVID-19 response please visit:
You will be contacted by Volunteering Queensland if your assistance is required.