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Contacts

Contact us

The Sunshine Coast Hospital and Health Service welcomes feedback from health providers regarding your experience of our health service. If you are a health provider and would like to give a compliment, make a complaint or offer a suggestion that would improve our service, please use the details below.

Patients/ health consumers please contact the Patient Liaison Officer.

GP Liaison Unit (GPLU)

  • Phone: 07 5202 3822
  • Mobile: 0439 591 731
  • Fax: 07 5202 1044
  • Email: SCHHS-GPLO@health.qld.gov.au
  • Address: Sunshine Coast University Hospital, 6 Doherty Street, Birtinya 4560
  • Mailing address: PO Box 5340 Sunshine Coast MC 4560

Respectful communication

Respect for medical colleagues and other health professionals and staff

Good patient care is enhanced when there is mutual respect and clear communication between all healthcare professionals involved in the care of the patient.

Good medical practice involves:

  1. Communicating clearly, effectively, respectfully and promptly with other doctors and healthcare professionals caring for the patient.
  2. Acknowledging and respecting the contribution of all healthcare professionals involved in the care of the patient.
  3. Behaving professionally and courteously to colleagues and other practitioners including when using social media.

Source: AHPRA Code of Conduct for doctors in Australia (4.2)

Thank you for keeping these rules of engagement in mind.


Other contacts

Please note: The below contact details are for clinicians only.

Referral Centre and GP Priority Line

  • Referral Centre Fax: 07 5202 0555 (e-referral preferred)
  • GP Priority Phone: 07 5202 6633 (not for patients)
  • Patient Phone: 07 5202 2222

GPs / Practice staff to call the GP Priority Line for enquiries about referrals, triage, declined referrals and outpatient appointments.

SCHHS Emergency Departments

Please note: These contact details are for clinicians only.

Emergency DepartmentPhoneFax (for referrals)
Sunshine Coast University Hospital07 5202 787007 5202 2355
Nambour General Hospital07 5470 517007 5470 5480
Gympie Hospital07 5489 844407 5489 8504
Maleny Soldiers Memorial Hospital07 5420 500007 5420 5001

Clinical Information Access

Note: Medical Records is now called Clinical Information Access.

Tip: Also check the Viewer for clinical information. 

Non-urgent: written request faxed on practice letterhead

Urgent: mark fax clearly with ‘Urgent’ and specify timeframe / reason, or GP to call directly (not via a staff member please)

FacilityPhoneFax
Sunshine Coast University Hospital 07 5202 3011 07 5202 3419
Nambour General Hospital 07 5470 6389 07 5470 5425
Caloundra Health Service 07 5436 8503 07 5436 8766
Maleny Soldier's Memorial Hospital 07 5420 5000 07 5420 5001
Gympie Hospital 07 5489 8667 07 5489 8757

Pathology Enquiries

  • Phone: 07 5202 2111 (Clinicians only)

Medical Imaging Enquiries

  • Phone: 07 5202 3333 (Clinicians only)

STS Address Book Enquiries

To update the details for new or existing GPs to receive electronic correspondence from Queensland Health sites or any other STS Address Book.

HealthPathways

The Sunshine Coast and Gympie HealthPathways Team provides local health providers with support and login details.

Last updated: 28 November 2019