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Consumer Engagement

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Consumer Engagement

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Menu item Get involved
Menu item Consultation opportunities
Menu item Consumer resources
Menu item FAQs
Menu item Strategy and implementation plan
Menu item Compliments or complaints

The Sunshine Coast Hospital and Health Service (SCHHS) is committed to the philosophy of ‘working with’ rather than ‘doing to’ people.

Your health service needs you!We want to involve consumers (patients, carers, family members) in the planning, design, delivery and evaluation of our hospital and health services, contributing to more efficient and effective healthcare delivery.

It helps us to:

  • Better plan, design and deliver services that meet the needs of the people who use them
  • Improve the safety, quality and accessibility of our health services
  • Gather feedback about programs, services, initiatives and reforms
  • Empower local communities to have a voice in service planning, design and delivery.

We will work collaboratively with consumers to provide engagement processes that are appropriate for those involved, the issues at hand and the decisions to be made.

It encompasses a wide variety of interactions ranging from information sharing to community consultation and in some instances, active participation in decision making.

Get involved

Register now to get involvedJoin our Consumer Engagement register now to improve our health care.

There are four different levels of engagement to suit your interest and time. We invite you to sign up to engage with us at a level that suits you.



Last updated: 16 April 2013