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Administrative access

Health records

Access to a copy of health records by the patient concerned can generally be processed administratively. View the patient access to health records site.

Employee records

Current and former employees are entitled to access their own employee records in accordance with Part 3 of the Public Service Regulation 2008.

When making an application for employee records you need to submit a request in writing to Clinical Information Access Unit together with evidence of identity. Please submit proof of your identity (either a photocopy of your driver’s licence or full birth certificate or passport) certified by a Justice of the Peace or Commissioner of Declarations as a true copy of the original document.


Clinical Information Access Unit

Nambour General Hospital

PO Box 547

Nambour, QLD 4560



(07) 5470 6389 (within Australia)

+61 7 5470 6389 (International)

There are six categories of records to which access will not be provided under this administrative arrangement:

  • medical reports about the employee, where disclosure may be prejudicial to the employee's mental or physical health or well being
  • an employee assistance provider document about the employee
  • Public Interest Disclosure Act 2010 document about the employee
  • document about the employee concerning suspected official misconduct or its investigation
  • document about the employee concerning a suspected criminal offence or its investigation
  • document to which legal professional privilege applies.

Last updated: 18 July 2014