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Wait Times Strategy

The Queensland Government is committed to developing a genuine, balanced and realistic approach to addressing the important issue of wait times at all points in the patient journey.

To that end, the Minister for Health and Minister for Ambulance Services, the Honourable Cameron Dick, convened a Wait Times Summit on 29 April 2015, bringing together expert clinical and executive healthcare professionals to commence discussions and build consensus on a strategy to improve performance in relation to wait times.

The Summit was re-convened on 7 October 2015 after an in-depth consultation with healthcare providers and consumers on the issue of wait times.


Queensland Health organised a series of consultation workshops to provide participants with the opportunity to discuss proposed reforms and put forward their ideas.

To assist consultation, Queensland Health developed a Wait Times Strategy Statewide Consultation Handbook (PDF, 420kB) which asked for feedback on the issues raised at the Wait Times Summit in April. These issues were grouped into five priority areas:

  • Process and practice standards
  • Communication between general practitioners, Hospital and Health Services and patients
  • Models of care, scope of practice and workforce development
  • Performance frameworks and targets
  • Investment priorities.

In addition to the Consultation Handbook, an electronic survey was distributed to workshop participants and the responses were collated and analysed. The Wait Times Strategy Statewide Consultation Survey Analysis Report (PDF, 856kB) was developed and used to inform discussions at the reconvened Wait Times Summit which was held on 7 October 2015.

Last updated: 8 September 2015