Townsville Health and Hospital Service
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The visiting hours for all THHS units is 8 am to 8 pm. We welcome the families and carers of our patients as an important source of support, and as an extension of the healthcare team.
THHS introduced more flexible visiting in July 2015 as part of our Person Centred Care initiative, after feedback from patients and families indicated their preference for a change to visiting practices. This was successfully trialled for six months, and is now a permanent feature at THHS. We understand the importance of visitors to our patients, and we also recognise that families and carers have other obligations that can be difficult to manage when a loved one is requiring inpatient care.
We do ask you to remember during visiting that many of our patients require rest for their recovery, so please be mindful of this when visiting. Some ward areas may also have rest times established, when the lights are dimmed and visitors are asked to keep noise to a minimum. Patients may request no visitors at times, and this will be respected.
Many complex processes and procedures happen during healthcare. There may be times when you are asked to leave the area for short periods as a result of this care being provided to our patients. If you are unsure about the best time for visiting, we encourage you to talk directly to staff on the ward.
If you would like to comment further on visiting practices at THHS please email the Person Centred Care unit.