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Wi-Fi a boost for patients and families

13 April 2018

The Townsville Hospital is making it easier for patients to stay connected with their loved ones with free Wi-Fi now available.

Townsville Hospital and Health Service Board Chair Tony Mooney said switching on Wi-Fi was a simple thing that will make a huge difference to many patients stay.

“A stay in hospital can be really hard and isolating for patients so anything we can do to make that stay easier is worthwhile,” he said.

“Wi-Fi will allow our patients to keep in touch with their loved ones, send emails and keep up with the news of the day.

“It is free to use and we’ve tried to make the network as simple as possible for our patients to connect with.”

Townsville Mum Peta Phillips and her daughter Hayley are regular visitors to The Townsville Hospital as the brave youngster receives treatment for liver cancer.

Ms Phillips said having public Wi-Fi had been handy to make the treatment time go much faster.

“We bring in an iPad on her treatment days so she can play around on YouTube or ABC kids and it keeps her calm and doesn’t make it feel like such a long day,” she said.

“I am sure a lot of parents know that if their kids get a hold of their phone or tablet your data allowance doesn’t last long.”

The free service will work on any Wi-Fi enabled device, does not require a password to connect and will stay connected for up to 12 hours.

Mr Mooney said the speed of the network is capped to 512 kilobytes a second and will vary depending on the number of people using the system.

“We haven’t switched on Wi-Fi so people can binge watch four seasons of their favorite Netflix series,” he said.

“It is about making sure people can stay connected during their hospital stay."

Last updated: 14 August 2018