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Aged Care Assessment Team


The Aged Care Assessment Team undertakes assessment and provides information and support to older people and their carers to obtain a range of Commonwealth funded services to help you continue living in your own home, or enter an aged care home.

The team provides:

  • Assessment and care co-ordination for individuals and carers to enable clients to remain living at home or enter an aged care residential home.
  • Individual, carers and group education to enhance knowledge and skills for management of persons with dementia.
  • Contribute to the development of local and regional aged care community services by identifying the needs and gaps.

Services are provided during regular business hours Monday to Friday.

No services are provided on weekends or public holidays.

There is no on-call service after usual business hours.

There is no cost to the consumer for services provided.

Who is the service for?

The primary client group are elderly people over the age of 65 years and over the age of 50 years for Indigenous people who have considerable difficulty functioning within their usual environment. Clients may require services to continue to live in the community and without which, would be at risk of premature or inappropriate long-term residential care. The service is also available to those who are unable to remain at home and now require residential care.

Contact Details

 LocationKirwan Health Campus 138 Thuringowa Drive KIRWAN QLD 4817
 Postal Address Aged Care Assessment Team
 IMB 92
 PO Box 670, 
 Phone +61 7 4433 9500
 Faxcimile +61 7 4433 8320

Geographical Areas of Service

The geographical reach includes the city of Townsville; west to Richmond; south to Ayr / Home Hill; north to Ingham and east to Palm Island.

Referral Process

All referrals are directed to the INTAKE OFFICER, ACAT between the hours of 9am-4pm, Monday to Friday -Phone: 07 4433 9500. Fax: 07 4433 8320

Referrals are accepted by:

  • Self-referral;
  • General Practitioners;
  • Hospitals;
  • Family members;
  • Carers and
  • Community Service providers.

It is important that the client is aware of a referral being made by someone else on their behalf

Related Links

Go to Toptop of page

Last updated: 12 July 2019