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Service Directory - Clinical Information Service

Overview

Clinical Information Services is responsible for the provision of medical record management, casemix and clinical benchmarking information, clinical coding services, data management and public access to records under FOI and other related legislation. The service is comprised of five main areas, they are Medical Records, Clinical Coding Unit, Clinical Benchmarking Unit, Medical Illustration Unit and Data Management Unit. The service also provides support and advice to hospitals and community health services within the district and surrounding areas.

Medical Record Unit

The medical record unit is responsible for:-

  • Filing and retrieval of the medical record
  • Medico-legal enquiries, including Administrative Access to Health Records
  • Transportation of the medical record throughout the hospital
  • Ensuring compliance to high data quality in the HBCIS system

Clinical Coding Unit

The clinical coding unit is responsible for:-

  • Accurate application of appropriate codes for all relevant diagnoses and procedures
  • Completion of cancer registration forms
  • Ensuring District deadlines for completion of coding are met

Clinical Benchmarking Unit

The Clinical Benchmarking Unit is the primary information reporting service for the Townsville Health Service District. The unit provides a wide range of activity and costing reports using the Transition II (TII) system, and Corporately required statistical data on both a regular and adhoc basis. Information for the TII system is obtained from HBCIS, Auslab, Ormis, RBS / Pyxis, Fammis and DSS Payroll systems. The Unit is responsible for access to and maintenance of reports published to the QH Electronic Reporting Service (QHERS) and provides training for District staff. The unit is actively involved in strategic decision making for the organisation.

Medical Illustration Unit

The Medical Illustration Department provides diagnostic, clinical, and non-clinical photography such as teaching aides, poster design and diagnostic surveillance are available as well as limited graphic arts. The service is available to all medical, nursing, allied health and other staff through their departmental heads. Time constraints and priorities apply.

The aim of the Unit is to provide an illustration and photography service to The Townsville Hospital and other facilities within the Townsville Health Service District.

The service is only available from 0830 - 1700 hours Monday to Friday.

Data Management Unit

The Data Management Unit is responsible for:-

  • Monitoring and coordinating the data management needs within this organisation with particular emphasis on Clinical research projects.
  • Assisting consultants with the data collection and analysis of clinical research information at The Townsville Hospital.
  • Focussing on data quality and evaluation of data collection systems to produce useful information used to assist with improving clinical outcomes.

Location and Contact Details

   Clinical Information Services
 Location

 Level 1, Acute Block, The Townsville Hospital,
100 Angus Smith Drive, Douglas, QLD 4814

 Postal Address  Internal Mail Box 16, PO Box 670, Townsville QLD 4810
 Phone  +61 7 4433 1320
 Facsimile  +61 7 4433 1331

   Clinical Benchmarking Services
 Location

 Level 1, Acute Block, The Townsville Hospital,
100 Angus Smith Drive, Douglas, QLD 4814

 Postal Address  Internal Mail Box 16, PO Box 670, Townsville QLD 4810
 Phone  +61 7 4433 1011
 Facsimile  +61 7 4433 1331

   Clinical Coding Services
 Location

 Level 1, Acute Block, The Townsville Hospital,
100 Angus Smith Drive, Douglas, QLD 4814

 Postal Address  Internal Mail Box 16, PO Box 670, Townsville QLD 4810
 Phone  +61 7 4433 1341
 Facsimile  +61 7 4433 1331

   Medical Illustrations
 Location

 Level 1, Acute Block, The Townsville Hospital,
100 Angus Smith Drive, Douglas, QLD 4814

 Postal Address  Internal Mail Box 16, PO Box 670, Townsville QLD 4810
 Phone  +61 7 4433 1054 - Pager 354
 Facsimile  +61 7 4433 1331

   Medical Records
 Location

 Level 1, Acute Block, The Townsville Hospital,
100 Angus Smith Drive, Douglas, QLD 4814

 Postal Address  Internal Mail Box 16, PO Box 670, Townsville QLD 4810
 Phone  +61 7 4433 1322
 Facsimile  +61 7 4433 1331

Last updated: 26 June 2012