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Parklands Residential Aged Care Facility - Townsville HHS


Parklands Residential Aged Care is a 70 bed residential aged care facility providing frail, aged and memory support within the Townsville Hospital & Health Service. All rooms are single with shared ensuites.

  • 40-bed HLC unit (McCarthy Wing)
  • 30-bed Memory Support Unit (Nautilus/Pandora Wing)

Services provided to clients of Parklands Residential Aged Care include:

  • Nursing
  • Diversional Therapy
  • Allied Health Services including
    • Physiotherapy
    • Occupational therapy
    • Podiatry
    • Speech Therapy
    • Social work
    • Dietetics

The facility is lcated at the Kirwan Health Campus in Kirwan, Townsville and compliments the co-located Community Health and residential Mental Health Services.

What are our aims?

Parklands Residential Aged Care provides a multidisciplinary approach to care.  We strive to provide quality care services, privacy and dignity for all residents. Staff aim to create and support an independent lifestyle and freedom of choice in a safe and homelike environment for residents. 

We wish to maintain a quality social lifestyle for residents including friends, family members and community services. Residents, relatives, carers and other health professionals are involved in the individual care planning process.

Who is eligible for services?

Prospective residents must have a current High Care Aged Care Assessment.

Is there a cost?

Residents are required to pay a basic daily care fee. Other charges are means tested fees, as assessed by the Department of Human Services or Department of Veterans Affairs of Australia.

How are services accessed?

Prospective residents complete an application form and lodge a Permanent Residential Aged Care request for a combined asset and income assessment with Department of Human Services (Centrelink).  

All applications are waitlisted and prioritised for admission. Prospective residents are able to tour the facility by making an appointment with the facility.

All residents/carers receive a handbook which contains information on consent, information privacy, compliments and complaints processes and information on services that are provided.

Links and Resources

Ageing and aged care

Aged care legislation

Asset and Income Request Form (PDF, 177KB)

Guardian and adult guardian information

Searching aged care facilities

Contact Details

 Location  Kirwan Health Campus, 138 Thuringowa Drive, Kirwan QLD 4817
 Postal Address  Parklands RACF, PO Box 1746, Thuringowa Central QLD 4817
 Phone  +61 7 4433 9100
 Facsimile  +61 7 4433 9101
 Hours  Office Hours: 0800 - 1630.

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Last updated: 11 May 2017