Skip links and keyboard navigation

Volunteers, Mental Health Services, The Prince Charles Hospital

Volunteer Roles

Volunteers offer an invaluable service to the consumers of the Metro North Mental Health - The Prince Charles Hospital. The support and assistance provided by our volunteers within a variety of our clinical services strengthens and supports the recovery process for our consumers. Since 2007, the Metro North Mental Health - The Prince Charles Hospital has provided a structured skill based program for people who are interested in becoming a volunteer. Our volunteers come from a variety of diverse backgrounds and bring with them their vast spectrum of life experiences and expertise but all have the same commonality, which are their compassion, understanding and patience. As a volunteer you can undertake a range of activities including assisting consumers with art work, recreational activities or supporting consumers with some of their daily activities.

By volunteering you will gain self-worth, trust, friendship, respect, opportunities, hope, dignity and satisfaction. Our volunteers feel they are making a valuable contribution to the community and are reducing stigma for mental health consumers. Some of our volunteers have gained skills and confidence to enable them to undertake paid employment.

The Volunteer program aims to promote recovery.  An integral part of a consumer's recovery is to maintain links with the wider community. Contemporary mental health services use the "recovery approach". This involves government, non-government, self-help groups and the wider community to support the five elements considered essential to support an individual in their recovery journey: (1) sense of hope, (2) active sense of self, (3) discovery, (4) personal responsibility and (5) connectedness with natural supports and the community.  Community volunteers help communities, services and individuals achieve this.

 "Recovery is described as a deeply personal, unique process of changing one's attitudes, values, feelings, goals, skills and roles.  It is a way of living a satisfying, hopeful and contributing life even with limitations caused by illness.  Recovery involves the development of new meaning and purpose in one's life as one grows beyond the catastrophic effects of mental illness" (Anthony, 1993).

Volunteering may involve assisting consumers in the following ways:

  • Re-socialisation through social interaction to improve communication skills
  • Skill development by facilitating opportunities to practice skills in real life
  • Lived experience - opportunities to share one's story of recovery

Interested persons are selected through an interview process and successful applicants are offered a structured orientation and support program.  Additionally, volunteers are provided support in the workplace by the line manager within the clinical area as well as support from the Volunteer Coordinator and other staff. 

About our Services

Metro North Mental Health - The Prince Charles Hospital provides an integrated service and works in collaboration with primary health and private sector health providers across the health continuum and age spectrum for all client groups except for child and youth services. Our expertise includes the provision of crisis response, acute, non acute and continuing treatment in inpatient and community settings. The service supports the recovery of people with mental illness through the provision of recovery focussed services and consumer carers services.

Location of Services

  • Acute Adult Services and the Secure Mental Health Rehabilitation Service are located at The Prince Charles Hospital, Rode Road, Chermside
  • Nundah House, at  Nundah
  • Pine Rivers Community Care Unit, in Strathpine.


If you're interested and would like to receive further information about volunteering, please contact our Volunteer Coordinator on 07 3881 6500 or Email Address:

<< Mental Health Home

Last updated: 1 October 2011