Skip links and keyboard navigation

Dental service changes due to COVID-19

Dental service changes due to COVID-19

Routine and other non-urgent dental appointments are being postponed as part of our coordinated response to the novel coronavirus (COVID-19) pandemic.

This means appointments for treatment such as check-ups, routine fillings and denture services, and preventive appointments for scales and cleans, will be postponed.

Emergency and urgent dental care will continue to be available from Wide Bay Hospital and Health Services oral health facilities, however some treatment options may not be available. Extra precautions, such as health-screening steps, will be in place at dental clinics to provide extra protection for clinic staff and patients.

During this time, dental clinic staff will be available to provide dental advice over the phone and escalate urgent care if clinically appropriate.

Over the coming weeks, dental patients will be contacted with advice about their appointment. Appointments may be unchanged, offered at a different location, postponed, or converted to a telephone consultation. Patients currently on the waiting list will remain on the list.

We apologise for any inconvenience caused if your appointment is postponed or changed and ask for your understanding during this challenging period.

Changes to Queensland Health dental services are consistent with advice from the Australian Health Protection Principal Committee, and the Australian Dental Association’s recommendation to prioritise emergency treatment during the COVID-19 pandemic. This is also in line with the Australian Government’s direction for hospitals to reschedule non-urgent elective surgery and focus on emergency and urgent surgery.

WBHHS staff are working hard to ensure emergency and urgent dental care is available to patients when they need it and that critical equipment is available for all frontline health workers.

We encourage everyone to maintain their dental and general health by eating well, drinking tap water and brushing twice a day with fluoride toothpaste.


Frequently Asked Questions

COVID-19 - FAQ: Dental service changes
FAQ - Dental service changes
Got any of these symptoms? Get tested.
If you’re experiencing any symptoms consistent with COVID-19 – including fever, cough, sore throat, runny nose, shortness of breath, diarrhoea, vomiting/nausea, or loss of smell or taste – you should be tested. To find out where to get tested in Wide Bay, visit our  fever clinics page

Wide Bay Hospital and Health Service

Last updated: 25 March 2020