Visitor policy update due to COVID-19
The safety of our patients, visitors and staff is our highest priority and we understand that visiting loved ones in hospital is important, just as much as their health.
To help prevent the spread of COVID-19 and protect our patients, visitors and staff, we have measures in place.
The use of telephone and electronic communications (such as video chats) are also encouraged to keep in contact with friends and family.
Wide Bay Hospital and Health Service visitor restrictions - all facilities
Updated 14 June at 10am
From Monday the 30 May, restrictions were lifted that prevented unvaccinated people visiting hospitals and community clinics. There are restrictions still in place for visitors to be vaccinated at aged care facilities, such as our Multipurpose Health Services (MPHS) and there are local requirements in place in regards to some high-risk areas of our acute facilities.
These restrictions do not apply to patients. Everyone will receive care or treatment at our hospitals, regardless of their vaccination status.
Visitor restrictions have been modified across the Wide Bay Hospitals. Visitors who are unvaccinated may now visit hospitals and community clinics within Wide Bay.
From 17 December, unvaccinated people are unable to visit, residential aged care, disability accommodation services, and prisons.
Thank you for your patience and for being kind to our staff as they help keep everyone safe. Every visitor will be required to:
More about visiting our hospitals
Visitors to our rural MPHS facilities will be required to check in
Every visitor will go through a screening process before entering the hospital where they will be asked to:
Visitors to our hospitals and MPHS facilities must follow the additional Queensland Health advice around isolation and quarantine requirements. You also must not visit if you have a temperature or flu like symptoms.
There are exemptions that may be grated for special circumstances. Please call your MPHS to discuss.
We ask that visitors follow these restrictions and social distancing rules as follows:
For statewide information, visit:
A manager or team leader of any area may restrict visitors further for clinical or social distancing needs as required.
Wards with additional restrictions
Additional restrictions may apply for some areas. These include:
Mental Health visitors
We will continue to offer visits as practicably as possible in line with the Mental Health Act 2016 and our COVID-19 planning and response: