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Video: Welcome to our hospital

We understand that as a patient of ours, you are probably feeling unwell and perhaps a little uneasy about not knowing what to expect or your way around.

You may hear words you don’t understand; be greeted by many different people; perhaps be given new medications; and missing the comforts of home.

To help put you at ease and prevent safety issues such as falls, it is important to familiarise yourself with the hospital setting.

The ‘hospital welcome video’ provides information about what to expect while in hospital, such as identification checks, medication safety, preventing falls, infection control and hospital discharge.

It also has a strong focus on encouraging you and your loved ones to ask questions and to ensure you understand.

The video is available in hospital and online, so patients can watch the video prior to your hospital admission.

The video has subtitles so it can be viewed without sound. If you need an interpreter please let us know.

Last updated: 16 April 2020