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Queensland Health Staff: Reporting Concerns Portal

Workplace Harassment


The Workplace Investigations Unit

Following the recommendations of the Relationship Interest Based Bargaining (RIBB) group strategic paper [Workplace Bullying and Harassment, November 2005], the Director General established the Workplace Investigations Unit (WIU).

The WIU is an independent unit in Queensland Health which has been specifically set up to deal with workplace bullying and harassment.

The role of the WIU is to:

The Workplace Investigations Unit reports directly to the Director-General and is currently managed on a day-to-day basis by the Executive Director, Corporate Services.

Overview of Bullying and Harassment

Queensland Health has a ZERO tolerance policy to harassment.
Queensland Health defines 'Workplace Harassment' in accordance with the definition provided in the Prevention of Workplace Harassment Code of Practice 2004 as:
'A person is subjected to workplace harassment if the person is subjected to repeated behaviour, other than behaviour amounting to sexual harassment, by a person, including the person's employer or a co-worker or a group of co-workers of the person that is:

However, it is important to note that 'workplace harassment' does not include reasonable management action taken in a reasonable way by the person's employer in connection with the person's employment.'
It is also important to note that the behaviour must be repeated to constitute workplace harassment.  A one-off incident is therefore unlikely to constitute workplace harassment.  
For further information refer to: HR Policy E3 Assault in the Workplace (30kb PDF)

Process for Lodging a Complaint

What to do if you feel bullied or harassed

For more information on the grievance process, please look at our brochure Stamping out workplace harassment. (968KB PDF)

Checklist for managing bullying / harassment grievances

Please note: The following is an outline of the grievance process. This is not a new procedure. Any questions should be forwarded to

Review and Appeals Options

If you are dissatisfied with the outcome of your grievance, you may appeal the matter to the Public Service Commission or the Queensland Industrial Relations Commission.  For more information on appeal options, please refer to HR Policy E12 Grievance Resolution (256kb PDF) or following links Public Service CommissionDepartment of Employment, Economic Development and Innovation

Useful Links

Human Resource Policies

E1 Code of Conduct

E2 Anti-Discrimination

E3 Assault in the Workplace

E5 Sexual Harassment

E8 Workplace Equity and Harassment Officers

E9 Official Misconduct

E12 Grievance Resolution

E13 Workplace Harassment

G1 Diversity

G2 Equal Employment Opportunity

G3 Reasonable Adjustment

Contact Details

Phone: (07) 3235 9455 (24 hours)
Fax:     (07) 3234 0314

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Last Updated: 22 October 2008
Last Reviewed: 22 October 2008