Skip links and keyboard navigation

Aged Care Assessment Team

Service Description

Aged Care Assessment Teams (ACAT) assess older persons to assist them to gain access to the most appropriate Australian Government subsidised aged care services. The assessment identifies eligibility and approvals for packages of care to assist the person to remain in his/her own home or for respite or permanent care in a residential facility. The person has the choice as to whether he/she wishes to access the home care package, residential respite or permanent care in a facility once approved.

Services Provided

  • Comprehensive assessment for older people to determine overall care needs
  • Approvals to receive subsidised care services and packaged community care


A person who

  • Is over 65 years of age (Over 45 years if Aboriginal or Torres Strait Islander)
  • Is elderly with complex care needs that are unable to be met from existing community services
  • Is younger and requesting an assessment. It must be demonstrated that all other options for services have been exhausted


  • Inpatient: Social workers, discharge facilitators
  • Community: Self; family or friend with person’s consent, service providers, General Practitioners

Area Serviced

Sunshine Coast Hospital & Health Service (Sunshine Coast Regional Council, Noosa Shire Council and Gympie Regional Council) & Kilcoy town

Age Range

Over 65 years of age (Over 45 years if Aboriginal or Torres Strait Islander)


  • Nil for assessment
  • While the Australian Government subsidises most aged care services there is a cost for Home Care Packages Level 1-4 and entry to Residential Care facilities (See the My Aged Care website for details and calculators)

How to Submit a Referral

My Aged Care*

Telephone Number


Opening Hours
See GP resources for Referral form link

1800 200 422

1800 728 174

Mon–Fri 8.00 am – 8.00 pm
Sat 10.00 am – 2.00 pm

From July 1, 2015 the My Aged Care website has been established by the Australian Government to assist people to navigate the aged care system. The Gateway is part of the Australian Government’s changes to the aged care system which have been designed to give people more choice, more control and easier access to a full range of aged care services.

Last updated: 1 February 2016

Contact details

Aged Care Assessment Team
6-8 Waterfall Road
Queensland 4560

Phone: 54706731

Hours of service

0800 1630 Monday to Friday
(excluding public holidays)

GP resources

Website feedback

What can we do to improve this page?




Do not edit: The data is pulled automatically from the file "/sunshinecoast/includes/" and will be displayed here.