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Persistent Pain Management Service

About us

The Sunshine Coast Persistent Pain Management Service (PPMS) is located in Nambour. Our programs target pain on many fronts, providing help and hope for better living. Find out more about our programs in:

Treatments are designed to minimise pain where possible, and help with other aspects of life that are affected by pain, including physical activities and mood.

Our approaches used to relieve and help you with pain include:

  • medical management including the use of pain relieving medications
  • procedural interventions if indicated
  • physiotherapy including exercise instruction and functional rehabilitation
  • psychology including personal instruction in pain management skills
  • occupational therapy including returning to the workforce and appropriate activity levels.

You are an integral part of the team and are expected to take an active role in developing self-management strategies. After we receive your referral and questionnaire from your GP, you will be directed to either an individual assessment with one or more of our team, or the PAIN101 group education program.

Following initial assessment we will make recommendations for possible programs or consultations you could attend over the next 12 months (as your referral is only valid for 12 months). Recommendations are based on best practice and clinical experience and require significant engagement from you to achieve positive outcomes. It is your responsibility to initiate further appointments to ensure you gain maximum benefit from our service.

Your first visit

You are likely to attend the PAIN101 group education program, an introduction to pain management provided in a four hour session with the team.

About PAIN101: The program covers the brain’s involvement in persistent pain, inputs to pain, self-management strategies and education about medication. PAIN101 does not involve hands-on treatment. Attending this program helps you to make an informed choice about treatment options and ensures you have a level of knowledge that will enable you to get the most out of sessions with a clinician.

Start datesDurationDays
A new program
runs every fortnight
4 hours

Monday 8.30am - 12.30pm or Thursday 8.30am - 12.30pm

A small number of patients will attend a multi-disciplinary individual assessment rather than PAIN101 as their first visit. You will be informed if you fall into this category.

Subsequent visits

After PAIN101, you have 12 months to continue to use our service, after which you will need a new referral from your GP. You can choose to attend any of the group programs listed below, and/or consultation with  individual clinicians which involves an initial assessment interview. These programs and consultations can help you increase your activity and improve your quality of life, while living with some pain:

PREP programMIND programSLEEP program
SLEEP program
Allied health individual
Program start dates  
30 January 2017
15 May 2017
14 August 2017

1 February 2017 
5 April 2017
7 June 2017
23 August 2017
24 October 2017

28 February 2017 2 May 2017 20 June 2017
15 August 2017
1 November 2017

14 March 2017 16 May 2017
4 July 2017
29 August 2017
15 November 2017

Organised with patient

8 weeks 8 weeks 2 hours 4 weeks Organised with patient
Mondays 1pm - 4pm and Fridays 9am - 12pm

10am - 12pm
or Wednesdays 12.30pm - 2.30pm

Tuesdays 10am - 12pm
orWednesdays 12:30pm - 2:30pm            
Tuesdays 10am - 11am
Wednesdays 12:30pm - 1:30pm
Organised with patient
[+] Individual consultation (about our team)

The PPMS is comprised of a multidisciplinary team who offer short term interventions dependent on your needs and the clinician's skills. You may be seen by one or a number of the following during an allied health individual consultation:

  • A pain medicine doctor provides a comprehensive assessment, taking into account various lifestyle and medical factors, to deliver therapeutic medical recommendations and appropriate service delivery options.
  • A physiotherapist assists with gentle aerobic activity and exercise, activity pacing and graded movement therapy.
  • A psychologist assists with various psychological and social issues, mood and anxiety disorders, stress management and relaxation, targeted pain management strategies, dealing with unhelpful pain related thoughts and behaviours, coping strategies and sleep.
  • An occupational therapist assists with goal setting, pacing and energy conservation, relaxation and all aspects of returning to the workforce.
  • An advanced allied health assistant initiates case management contact and follow-up to support patient progress with applying pain management strategies and accessing appropriate services/programs and assists in the provision of clinical services.
  • A clinical nurse consultant provides triage advice, inpatient consultation/liaison, nursing support for procedural interventions and transprofessional assessments.
[+] PREP program

The Pain Rehabilitation and Education Program (PREP) consists of twice weekly sessions (three hours each) for eight weeks. It focuses on improving function and provides the opportunity to apply the active management principles taught in PAIN101, in the context of individual patient goals and capacity. PREP is run by the allied health team to reinforce the role of self-management and lifestyle factors in persistent pain. Topics include: developing functional and lifestyle goals, strategies for achieving goals, maintaining motivation, improving sleep and graded activity. Each session combines information, discussion and applied physical activity. Patients are assessed individually before and after the program to assist with goal development and evaluation of progress

[+] MIND Program

The MIND program consists of one weekly session (1.5 hours) for eight weeks. Sessions will focus predominantly on learning and applying mindfulness techniques and other strategies which have been shown to increase the ability to cope with persistent pain. Areas covered include pain, stress, sleep and relationships.

[+] SLEEP Program

Introduction to sleep management

Suitable for: People experiencing persistent pain and having difficulty sleeping – If OSA they should also be discussing the problem with their GP but will not be excluded from the workshop.


  • Assessment of sleeping problems
  • Sleep and insomnia
  • Sleep hygiene – good habits for a good night’s sleep
  • Stimulus control – sleeping in the right place at the right time
  • Relaxation
  • Sleep diaries
  • Options for follow-up

Format: Questionnaire, presentation, discussion, handouts including tip sheets and relaxation CD to support the material presented

Follow-up SLEEP group

The groups assist participants to monitor their sleep; provide extra strategies to create a regular sleep pattern; and help to manage unhelpful thoughts and worry.

Before registering, the patient must have completed the 2-hour Introduction to Sleep Management OR weeks 1 & 2 of the PPMS SLEEP course that was offered in 2013 and 2014

Practical skills sessions

These 2 hour workshops are focused on practical skills to improve your general functioning. Topics include skills for managing stress, depression and anxiety, and assertive communication.

Managing Stress, Depression and Anxiety

  • What is stress?
  • What causes stress?
  • Approaches to managing stress.
  • What can I do to manage my stress better?
  • What is depression and anxiety?
  • What causes depression and anxiety?
  • Approaches to improving my mood.
  • What can I do to manage anxiety better?


10am - 12pm



12:30pm - 2:30pm



  • Understand communication styles: passive, aggressive and assertive.
  • Why is effective communication helpful for pain management
  • Skills for assertiveness.
  • How to apply assertiveness skills to a range of situations.


10am - 12pm


Patients need to ring 07 5470 6785 to register their interest/book in for these workshops.

Pacing workshops


A small group program offered by our Occupational Therapist to assist you to do more of the things that matter with less risk of flare-ups. The program runs over 3 x 2hr sessions and answers these questions:

  1. How will pacing help me?
  2. How do I do it?
  3. How do I fit it in my day?
  4. How will it work for me in particular, my pain, my family, my jobs or activities…….?
Pacing workshop groupMonday 1-3pmFriday 9-11amFriday 9-11am
Pacing group 1

24 April 2017

28 April 2017 5 May 2017
Pacing group 2

30 October 2017

3 November 2017 10 November 2017


GP Patient Submission

PPMS GP referral form button


PPMS Patient questionnaire button


PPMS Referral submission details

GP to complete Persistent Pain Management Service referral form (PDF, 490KB)   Patient to complete Persistent Pain Management Service patient questionnaire (PDF, 640KB) and return to GP to accompany referral  

Completed referral and questionnaire to be faxed to:
07 5370 3587

Please refer to our referrals page for referral guidelines and more information.

Managing your own care

The best way to achieve results is to set clear goals. This enables us to work together so that you get the most
out of our programs. We offer individual and group sessions to help you work towards your goals. We ask that when you have achieved all you require from us, you let us know so we can transfer your care back to your GP.

Treatment and referral timeframes
Your referral is active following your first appointment with our service. You have 12 months from this date to complete your treatment. If you develop a new persistent pain condition, for which you have not received treatment in the previous 12 months, you will need a new referral from your GP to use our service again.

What you must bring to your initial appointment

  • Medicare card and any health care cards
  • Layered clothing, such as a jacket or cardigan


ServicePhoneAddressOffice hours
Persistent Pain
Management Service

(07) 5470 6785

6-8 Waterfall Road
8.00am - 4.30pm
(Monday - Friday)
Contact details

Address: 6-8 Waterfall Road, Nambour, QLD 4560
Free patient parking available on-site Enquiries: (07) 5470 6785

Map of PPMS (PDF, 115KB)
Transport options

GP information


Patient information
Patient video testimonials

Available soon

Last updated: 10 May 2017