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Patient and visitor information

General information

General information for patients and visitors including admission and discharge information.

Visiting hours

Visiting hours for SCUH, Nambour General Hospital, Maleny Soldiers Memorial Hospital, Gympie Hospital and Caloundra Health Service.

Hospital entry restrictions

From 17 December 2021, Public Health Directions for hospital entry will change to require all visitors (a person who is not a patient) who enter a Queensland hospital facility to be fully vaccinated.

Car parking, transport and maps

Parking and transport information at SCUH, Nambour General Hospital, Maleny Soldiers Memorial Hospital, Gympie Hospital and Caloundra Health Service.

Costs for hospital services

Most public hospital patients do not need to pay anything towards the cost of their treatment or care, however in some cases there can be out of pocket costs.

Patient Travel Subsidy Scheme

The Patient Travel Subsidy Scheme (PTSS) provides financial assistance for eligible patients to access specialist medical services not available locally.

Reed House - Emergency Medical Accommodation

Reed House is Wishlist’s emergency accommodation facility. This facility is available to patients, carers and immediate family members whilst their loved one is undergoing treatment at Nambour, Selangor, Caloundra and the Sunshine Coast University Hospital.

Patient information publications

Information resources for patients, carers and families.

Interpreter services

Interpreter services are available at all Queensland Health hospitals and health centres 24 hours a day, at no charge to the patient.

Clinic check-in kiosks

At Sunshine Coast University Hospital patients will encounter the Queue Manager patient check-in kiosks.

Sunshine Coast University Hospital (SCUH) – Food and retail outlets

Information about the Sunshine Coast University Hospital retail outlets

Free Wi-Fi

To help you stay connected with family and friends during your stay, the Sunshine Coast Hospital and Health Service provides a free Wi-Fi service for patients, families and visitors.

Patient access to health records

Information for patients about obtaining information from their clinical records.

Patients and the media

Information about media and general public enquiries.

Last updated: 16 September 2021