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Bamaga GP Practice

Bamaga GP Practice

We provide integrated health care with a team of qualified and dedicated general practitioners, nurses, Indigenous health workers, a practice manager and administration/reception staff.

The practice offers medical consults, treatment, preventative health checks, interventions and chronic disease management.

We strive to provide an excellent standard of services to the community of the Northern Peninsula Area and visitors to the area. Our focus is to deliver an accessible and culturally respectful, safe and effective health service, which provides a strong foundation for all generations to live a healthy and full life.

Bamaga GP Practice is committed to best practice. The Torres and Cape HHS has a privacy policy  (PDF 105 kB) and all documentation is kept confidential at all times.

Contact details

phone:  (07) 4069 3200

fax:  (07) 4069 3332

email: TCHHS-Bamaga-GP-Practice@health.qld.gov.au

Postal address: PO Box 95, Bamaga QLD 4876


Opening hours and location

Monday to Thursday: 9am to 4:30pm

Friday: 10am to 4:30pm

Bamaga Primary Health Centre, 175 Adidi Street Bamaga  QLD 4876


Appointments

The best way to make an appointment is to telephone us and speak to our reception staff.

Doctor consults are by appointment at 15 minute intervals. If you feel you need longer consult, please let the receptionist know. Longer appointments are required for a procedure, health assessments or a medical examination.

If you wish to see the doctor of your choice, please let the staff at reception know.

Urgent medical problems will be dealt with promptly.

Reminders

Our service participates in National and State reminder systems.  We also issue letters and Short Message Service (SMS) via mobile telephone advising of your upcoming appointments.

Updating your information

When you check in with reception staff, it is important that you let us know if your contact details have changed.


Fees

All patients who hold a valid Medicare card will be bulk billed direct to Medicare.  Please present your Medicare card, Department of Veterans’ Affairs card and Centrelink concession cards (Pension/Health Care card) to reception staff on arrival.

In some instances, you may need to be referred to external health services, which may incur out of pocket fees. You will be notified of this by the external health service.

Overseas Visitors if not entitled to reciprocal health care agreements through Medicare in Australia, please see receptionist to discuss payment of fees.


Services and other support

Diabetes Education, Maternal & Child Health, Men’s and Women’s Health and Quality Lifestyle Programs are services that are either located at the Bamaga Primary Health Care Centre (PHCC) or Bamaga Hospital.

Emergency / After-hours care

In an emergency call 000, or go to Bamaga Hospital or call (07) 4069 3166.  A doctor is always available, either on-site or via telephone and teleconference for consultations after hours.

Alcohol Tobacco and Other Drugs and Mental Health (MH-ATODS)

MH-ATODS are located at Bamaga Hospital, please phone their office (07) 4090 4270 to discuss services.

Dental

The dental service is located at Bamaga Hospital.  To make an appointment, please phone (07) 4069 0406. Visit Oral Health for more information. Please check on eligibility for fees.

Home visits

The doctor will attend and or arrange a visit to see patients at home when necessary.

Interpreter service

If you or a family member requires an interpreter, see reception to assist you.

Referrals

A referral is required from your doctor for the following services: diabetes educator, dietitian, podiatrist, physiotherapist, social worker, speech pathologist, optometrist, specialist clinics, x-ray and ultrasound.

Test results recall system

The doctor will advise you to come in to the clinic to discuss your blood or test results.  It is important that you make an appointment to see the doctor about your test results.

Transport

The GP Practice can arrange transport for patients to the practice. Please contact the Hospital on (07) 4069 3166 if you are experiencing difficulties.

More information available

Bamaga GP Practice brochureDownload Bamaga GP Practice brochure
(PDF 671 kB)


Providing feedback

Your feedback, good or bad, is important to us.  

If you have a complaint, talk to the practice manager, receptionist, nurse, doctor, health worker or Community Consumer Officer.

Or you can fill out a ‘We are listening’ feedback form (PDF 732 kB) which is available at reception or access other options available on We are listening feedback page.

For more information contact our Consumer Liaison Officer on (07) 4030 6042 or 0429 087 189.

Complaints

All complaints are dealt with seriously.

If you are not satisfied with the outcome of your complaint, or in the way in which your complaint was managed, you may refer the matter to:

Office of the Health Ombudsman
PO Box 13281 George Street, Brisbane QLD 4003, or phone: 133 646


Last updated: 21 September 2017