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Weipa Community Wellness Centre

If you have COVID-19 symptoms, such as a cough, cold, runny nose or temperature please call the centre first before attending.

Weipa Community Wellness Centre

We provide integrated health care with a team of qualified and dedicated general practitioners, nurses, Indigenous health workers, a practice manager and administration/reception staff.

We offer medical consults, treatment, preventative health checks, interventions and chronic disease management.

We strive to provide an excellent standard of services to the community and visitors. Our focus is to deliver an accessible and culturally respectful, safe and effective health service, which provides a strong foundation for all generations to live a healthy and full life.

The Torres and Cape HHS has a privacy policy  (PDF 132 kB) and all documentation is kept confidential at all times.

Contact details

phone: (07) 4082 3755

fever clinic phone: (07) 4082 3611

fax:  (07) 4082 3699

email: TCHHS-WPA-PM@health.qld.gov.au

Postal address: PO Box 341, Weipa QLD 4874


Opening hours and location

Monday to Friday, 8am to 4.30pm

West Wing (to the right of hospital entrance) Weipa Hospital, 407 John Evans Drive Weipa 4874


Appointments

"Walk in" appointments are available, please phone to book from 8am and last appointment for the day is 3.40pm. Home visits are not available.

Doctor consults are 20 minutes long and made by appointment.Urgent medical problems will be dealt with promptly.

If you feel you need longer consult, please let the receptionist know. Longer appointments are required for a procedure, health assessments or a medical examination.

If you wish to see the doctor of your choice, please let the staff at reception know.

Please tell receptionist if you need a doctor urgently and a triage nurse will assess you.

Weipa Fever Clinic

The fever clinic is by appointment only, please phone (07) 4082 3611. If you or a family member has COVID-19 or flu-like symptoms, which include fever, a cough, sore throat, tiredness and shortness of breath please make an appointment.

Reminders

Our service participates in National and State reminder systems. We also issue letters and text message via mobile telephone advising of your upcoming appointments.

Updating your information

It is important that you let us know if your contact details have changed.


Fees

All patients who hold a valid Medicare card will be bulk billed direct to Medicare. Please present your Medicare card, Department of Veterans' Affairs card and Centrelink concession cards (Pension/Health Care card) to reception staff when you arrive.

In some instances, you may need to be referred to external health services, which may incur out of pocket fees. You will be notified of this by the external health service.

Overseas visitors who are not entitled to reciprocal health care agreements through Medicare in Australia, please see the receptionist to discuss payment of fees.


Services and other support

Diabetes education, Maternal and Child Health, Men's and Women's Health, Chronic Kidney Disease programs are services that are available at the Weipa Hospital adjacent to the Weipa Community Wellness Centre.

A referral is required from your doctor for the following services: diabetes educator, dietitian, podiatrist, physiotherapist, social worker, speech pathologist, optometrist, specialist clinics, x-ray and ultrasound.

Emergency / after-hours care

In an emergency call 000 / go to Weipa Hospital or call (07) 4082 3900.

Communication

To leave a message for the clinicians at the Weipa Community Wellness Centre please email tchhs-wpa-wcwc-reception@health.qld.gov.au.

Please understand that the doctor will need to provide advice in a consultation, not via email.

Interpreter service

If you or a family member requires an interpreter, see reception to assist you.

More information available

Weipa Community Wellness Centre brochureDownload Weipa Community Wellness Centre brochure (PDF 619 kB)

Providing feedback

Your feedback, good or bad, is important to us.

If you have a complaint, talk to the practice manager, receptionist, nurse, doctor, health worker or Community Consumer Officer.

Or you can fill out a ‘We are listening’ feedback form (PDF 918 kB) which is available at reception or access other options available on We are listening feedback page.

Complaints

All complaints are dealt with seriously.

If you are not satisfied with the outcome of your complaint, or in the way in which your complaint was managed, you may refer the matter to:

Office of the Health Ombudsman
PO Box 13281 George Street, Brisbane QLD 4003, or phone: 133 646


Last updated: 2 February 2022