Telehealth: evaluation
Including ongoing monitoring and regular evaluation of allied health telehealth services supports safe, effective, sustainable and person-centered care. The following resources have been collated by the Allied Health Professions’ Office of Queensland to support clinicians and their managers to evaluate telehealth services.
- Queensland Health Allied Health Telehealth Evaluation Resource Guide (PDF 279 kB)
- Digital health CRC - Telehealth Hub - Telehealth Evaluation
- Telehealth Victoria Community of Practice - Publications - Evaluation
Examples of evaluations in Queensland Health allied health telehealth services are located at:
- Allied health telehealth capacity building scoping project: completion report (PDF 2457 kB)
- Allied Health Professions’ Office of Queensland workforce redesign models (accessible by Queensland Health staff only)
- Rural and Regional Ultrasound Telehealth Training Program (PDF 407 kB)
- Delivering specialist paediatric allied health services via telehealth in the home: summary | toolkit (accessible by Queensland Health staff only)
- Occupational therapy-led paediatric burns telehealth review clinic: summary | business case concept brief | guidelines (accessible by Queensland Health staff only)
- Teleaudiology: summary | resource kit (accessible by Queensland Health staff only)
When designing and planning for telehealth services, clinicians will need to adapt care delivery for the telehealth environment. This may include using additional technologies such as mobile applications. The following resources have been collated to support clinicians and managers to evaluate technologies or mobile apps as part of the decision-making process to implement into telehealth service delivery.
- McKay FH, Slykerman S, Dunn M (2019). The App Behaviour Change Scale: Creation of a Scale to Assess the Potential of Apps to Promote Behaviour Change. JMIR MHealth UHealth, 7(1):e1130.
- National Institute for Health Care Excellence (NICE 2020): Medtech innovation briefings.
- Parmanto, B., Lewis, Jr., A. N., Graham, K. M., & Bertolet, M. H. (2016). Development of the Telehealth Usability Questionnaire (TUQ). International Journal of Telerehabilitation, 8(1), 3–10. https://doi.org/10.5195/ijt.2016.6196
- Stoyanov SR, Hides L, Kavanagh DJ, Zelenko et al. (2015). Mobile App Rating Scale: A new tool for assessing the quality of health mobile apps. JMIR mHealth and uHealth, 3(1):e27.
If you know of any other useful resources that should be included in this database, please advise the Allied Health Professions’ Office of Queensland by email Allied_Health_Advisory@health.qld.gov.au.
