Health records and privacy
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Health records and personal information
You can apply in writing for a copy of your medical records to the hospital where you were treated. Queensland Health has strict privacy policies protecting collection and access to health information.
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My Health Record (national electronic health record)
A secure online summary of an individual’s important health information, including allergies, medical conditions and treatments, prescribed medications and test or scan reports.
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Privacy complaints
Find out how to make a complaint about the way Queensland Health handles your personal information.
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Queensland Health Collection Notice: Microsoft Teams recordings and transcripts
We may collect your personal information via Microsoft Teams, to learn more refer to this collection notice.
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Queensland Health Privacy Charter
Queensland Health collects and manages personal information in accordance with privacy laws and principles, prioritising community trust, safekeeping, and responsible data practices while ensuring proactive compliance.
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Queensland Health Queensland Privacy Principles Policy
The Queensland Privacy Principles Policy details how we manage personal information at Queensland Health (the Department of Health).
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Queensland Health Data Breach Guideline
The purpose of this Data Breach Guideline is to set out how Queensland Health (the Department of Health) will respond to data breaches in accordance with the Mandatory Notification of Data Breach Scheme under the Information Privacy Act 2009 (Qld).
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Subpoenas And Other Production of Document Requests
If you require Queensland Health records for court proceedings, please review the following information to ensure your request is submitted correctly and contains sufficient information to enable it to be processed
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Health Contact Centre (13 HEALTH and related services) collection notices
Collection notices for the Health Contact Centre (HCC), a virtual healthcare provider which provides confidential health assessments, advice and information to Queenslanders 24 hours a day, 7 days a week.