In an emergency, call Triple Zero (000) and ask for an ambulance.

In an emergency

Emergency care

Call Triple Zero (000) or go to an emergency department if you have a life threatening injury or illness such as chest pains, difficulty breathing or severe pain or severe bleeding.

If you’re unsure

Your care options

If you're unwell, and unsure what to do, there are other health care options available. You can go to a satellite health centre, check your symptoms online, have an appointment by phone or video call, or see your GP.

Health care advice available 24/7

Finding the right care for you based on your symptoms

Online symptom checker

Start by using the healthdirect online symptom checker, you'll be asked to list your symptoms. You will then be guided to the best care for you.

13 HEALTH (13 43 25 84)

When you call 13 HEALTH, you'll talk to a registered nurse. They'll assess your symptoms and help you get the care you need.

Smiling female nurse wearing a headset in a call center office.

Find mental health support

When you’re looking for mental health support for yourself, someone you care about, or are just trying to improve your wellbeing.

Crisis and support helplines are available 24 hours a day, 7 days a week.

Call 1300 MH CALL (1300 642 255) if you are concerned about not-urgent problems that may be signs of more severe mental illness. Call Triple Zero (000) for immediate help.

Last updated: 23 September 2025