Mental Health Community Support Services

Mental Health Community Support Services (MH CSS) are non-clinical recovery-focussed psychosocial wraparound support services delivered one-to-one, peer-to-peer or group-based depending on the person’s recovery needs. They are underpinned by:

  • local Hospital and Health Services (HHSs) mental health teams providing clinical care and treatment as required
  • non-government organisations (NGOs) specialising in mental health providing psychosocial support.

Queensland Health has contractual arrangements with NGOs for delivery of MH CSS through the following programs for a period of 5 years from 1 July 2019 to period until 30 June 2024.

Programs

  • The Individual Recovery Support Program (IRSP) is for people:

    • experiencing a severe mental illness
    • aged 18 years and over
    • are accessing—or recently (within the last three months) accessed—mental health clinical care through a HHS and have been referred by the HHS.

    Priority is given to those ineligible for the National Disability Insurance Scheme.

    NGOs deliver non-clinical psychosocial wraparound support on a one-on-one basis, including peer-to-peer support in the person’s local community. Support is structured, purposeful and tailored to meet their recovery needs and goals.

    IRSP will link to group-based peer-led activities through the Group Based Peer Recovery Support Program.

  • The Group Based Peer Recovery Support Program (GBPRSP) is for people:

    • experiencing a severe mental illness
    • aged 18 years and over
    • referred by—and accessing—the Individual Recovery Support Program.

    GBPRSP gives people access to group-based peer-led activities complementary to the support provided through the IRSP. Activities are led and self-managed by peer workers, and aim to empower and support the person by working through group processes and sharing life experiences with others who have similar experiences. It also helps develop support networks for crisis situations.

  • The Individual Recovery Support -Transition from Correctional Facilities Program (IRS -TCFP) is for people:

    • experiencing a severe mental illness
    • aged 18 years and over
    • about to be released from a Queensland adult correctional facility and have been referred by Prison Mental Health Service.

    The IRS-TCFP offers non-clinical psychosocial wraparound support to a person at least 2 weeks prior to release—when the date is known—from the correctional facility and for up to 12 months post-release.

  • The Individual at Risk of Homelessness Program (IRHP) is for people:

    • experiencing a severe mental illness
    • aged 18 years and over
    • living in a boarding house, crisis accommodation or hostel
    • accessing—or have recently (within the last three months) accessed—clinical care through a HHS and have been referred by the HHS.

    IRHP offers non-clinical psychosocial wraparound support focussed on breaking the cycle of homelessness. It supports people to transition to secure and stable tenancy and housing.

Evaluations

Providers

The eligibility and referral pathways chart has more information about each MH CSS.

Consultations

Queensland Health is committed to strengthening and expanding existing psychosocial support programs, establishing new programs and supporting ongoing development and improvement of programs in response to consultations and evaluations.

Mental Health Community Support Services - Psychosocial Supports Consultation 2023-2024

Consultation and engagement has been occurring with key stakeholders, including Queenslanders, consumers and carers, our non-government organisation partners, Queensland Primary Health Networks (PHNs), and within Queensland Government. To date, this includes engagement with key stakeholders, targeted consultation sessions, online surveys and written submissions.

Submissions for the online survey and for written responses closed on Thursday 29 February 2024.

This Consultation Paper accompanied the online consultation and sets out information relevant to the background of work that has occurred since the current Mental Health Community Support Service programs were established in 2019 and highlights areas of opportunities in response to evaluations and consultation.

Thank you to those who provided a written submission or online survey response for the Mental Health Community Support Services - Psychosocial Supports Consultation.

All feedback received is being reviewed and analysed to inform the work to optimise and build on existing Mental Health Community Support Services.

Contact us

Email MHCSS@health.qld.gov.au for more information or if you have any questions.

Last updated: 5 March 2024