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The COACH Program

The COACH Program can assist health service providers by reinforcing the importance of health issues such as:

  • medication compliance
  • risk factor management
  • regular follow-up appointments with their treating physicians.

The COACH Program has been shown to reduce avoidable hospitalisations and provides another option for individuals who have limited access or willingness to attend conventional services.

The Coach Program runs for approximately 6 months, with a call every 4-6 weeks.

Benefits for patients

  • The program is delivered over the telephone by a qualified health professional at an agreed time.
  • The program is shown to reduce the risk of future hospital admissions.
  • The program is free for participants residing in Queensland.
  • Enables patients to better manage their health and symptoms of chronic disease.
  • Has been shown to reduce anxiety, improve perception of general health, mood and fitness.

Coaches are qualified health professionals who discuss treatment specific to a patient's condition. This can include health targets, treatments, and ways to manage risk factors, such as:

  • blood glucose levels
  • cholesterol
  • blood pressure
  • diet and nutrition
  • smoking
  • physical activity
  • weight.


Individuals must be over the age of 18, be self-caring and a resident of Queensland and have been diagnosed with one or more of the following conditions:

  • coronary artery disease (CAD), (such as myocardial infarction, angina pectoris, cardiac stenting or heart bypass surgery)
  • type 2 diabetes
  • pre-diabetes
  • chronic obstructive pulmonary disease (COPD).


Last updated: 18 September 2014