OR3300 - Safety and Quality

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When	Within 12 weeks of commencing work in the rural and remote setting
For	All Staff	Average Time	100 Minutes
Topics	Modules	Overview	Learning Objectives
1. Patient Safety	Introduction	*Topic 1* introduces patient safety, defines clinical incidents and reinforces the need for all health care workers to identify and report incidents in a timely manner. *Topic 2* introduces continuous quality improvement and outlines and identifies the steps involved in a continuous quality improvement cycle. It reviews and discusses the application of continuous quality improvement and provides examples of CQI in action. *Topic 3* introduces the NSQHS standards and defines each of the 10 standards. It also discusses the roles and responsibilities, at various levels, in regards to the application of the standards within the health care setting. *Topic 4* discusses patient assessment, identifying and responding to the deteriorating patient, preparing a patient for transport and providing accurate and timely information for clinical handover.	On completion of this topic learners will be able to Define patient safety Identify the major contributors of harm to patients Define adverse events and clinical incidents Describe the reporting process for a clinical incident Define CQI in PHC Identify the steps of a quality process Discuss the application of CQI in the primary health care setting Define and discuss the utilisation and application of the 10 NSQHS standards Describe the roles and responsibilities of patients, families and health care staff in regards to the NSQHS standards. Identify and respond to the deteriorating patient Assess and prepare a patient for transport Provide complete and accurate information for clinical handover.
1. Patient Safety	Reporting
2. Continuous Quality Improvement in Primary Health Care (CQI in PHC)	Definition
	Application
3. National Safety and Quality Health Service Standards (NSQHS) (New - June 2014)	CQI in Action
	Introduction
	Application
4. Best Practice (New - June 2014)	Patient assessment and transport
4. Best Practice (New - June 2014)	Clinical Handover

Last updated: 21 February 2014