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Changes from 1 August 2019

New: A Supplier Guide (PDF, 3.2MB) is available that covers the minimum requirements for presenting and packaging inbound and outbound goods and equipment for delivery to Queensland Health from 1 August 2019.
Important: Suppliers must use the new invoice format and email addresses for invoices to ensure they can be processed.

Queensland Health now uses a business, finance and logistics solution called S/4HANA.

This changed the way Queensland Health interacts with suppliers, including:

  • operational procurement
  • supply chain logistics
  • finance (including processing of invoices).

Key changes from 1 August 2019

Queensland Health has:

  • moved to 17 different ABNs (reflective of our 17 companies) and it is recommended suppliers note the ABN on the purchase order
  • changed the format of purchase order numbers and Queensland Health cost centre numbers
  • introduced format changes for invoices sent to Queensland Health
  • centralised the email addresses for invoices
  • implemented new terms and conditions on purchase orders
  • introduced purchase order numbers only for framework or value orders.

For any further questions about these changes, please email

Questions and answers—supplier briefing sessions

Questions and answers from the briefing sessions we held with key suppliers. Browse the questions and answers

Last updated: 8 July 2022

Support for invoicing

Got a query about the progress of invoices or credits? Get in touch with your local accounts payable area ❯