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Changes from 1 August 2019

New: A Supplier Guide (PDF, 3.2MB) is available that covers the minimum requirements for presenting and packaging inbound and outbound goods and equipment for delivery to Queensland Health from 1 August 2019.
Important: Suppliers must use the new invoice format and email addresses for invoices to ensure they can be processed.

Queensland Health now uses a business, finance and logistics solution called S/4HANA.

This changed the way Queensland Health interacts with suppliers, including:

  • operational procurement
  • supply chain logistics
  • finance (including processing of invoices).

Key changes from 1 August 2019

Queensland Health has:

  • moved to 17 different ABNs (reflective of our 17 companies) and it is recommended suppliers note the ABN on the purchase order
  • changed the format of purchase order numbers and Queensland Health cost centre numbers
  • introduced format changes for invoices sent to Queensland Health
  • centralised the email addresses for invoices
  • implemented new terms and conditions on purchase orders
  • introduced purchase order numbers only for framework or value orders.

For any further questions about these changes, please email QHvendors@health.qld.gov.au.


Questions and answers—supplier briefing sessions

Questions and answers from the briefing sessions we held with key suppliers. Browse the questions and answers

Last updated: 8 July 2022

Support for invoicing

Call 1800 402 478 (9am–3pm Monday to Friday)
Email QHvendors@health.qld.gov.au.