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Statewide Telehealth Services

Telehealth Support Unit

The Telehealth Support Unit enables telehealth services across Hospital and Health Services through the provision of tools, support and technical capability necessary to deliver a range of healthcare services to the people of Queensland via the Queensland telehealth network. We work collaboratively with a range of stakeholders including the Department of Health, Hospital and Health Services, the Royal Flying Doctor Service, Medicare Locals and General Practice, to provide access to safe and sustainable health care for all Queenslanders through a statewide network of telehealth enabled facilities. Our vision is to embed telehealth into everyday services as an accepted and supported enabler of health care for all Queenslanders.


Telehealth explained

Telehealth is the delivery of health services and information using telecommunication technology. Telehealth can be leveraged to support new and innovative service delivery models in the health sector and facilitate access to safe, sustainable and appropriate health care that is simple, equitable and timely for all Queenslanders. The Department of Health defines telehealth as:

  • Live, audio and/or video inter-active link for clinical consultations and educational purposes
  • Store and forward telehealth - this model can involve digital images, video, audio and clinical data being captured ("stored") on the client computer; then at a convenient time transmitted securely ("forwarded") to a clinic at another location where they are studied by relevant specialists
  • Teleradiology for remote reporting and clinical advice for diagnostic images
  • Telehealth services and equipment to monitor people’s health in their home.


Last updated: 1 July 2014