Health system & services
Health system
On this page you will find information about the Queensland health system, its key components and how these can be accessed. You will also find information and links to health and multicultural services provided by government and non-government organisations. Lastly, you will find key contacts within Queensland Health for multicultural issues.
| Title | Health system in Queensland  |
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| Publisher | Queensland Health | |||||||||||||||||||||||
| Description | Provides an overview of the health system in Queensland. Topics include the health system, seeing a doctor, medicines, Queensland hospitals, community health centres, dental services, allied health, staying health and preventing illness, health and support services, and, you and the health service system. Available in colour and black and white factsheets and some available in audio (listening files). | |||||||||||||||||||||||
| Date | 2008 | |||||||||||||||||||||||
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| Title |
Welcome to Queensland |
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| Publisher | Department of Immigration and Multicultural Affairs | |||||||||||||||||||||||
| Description | Provides an overview of components of the health system and key health services. | |||||||||||||||||||||||
| Date | 2006 | |||||||||||||||||||||||
| Languages | English | Croatian | Korean | Spanish | ||||||||||||||||||||
| Albanian | Dari | Persian | Tagalog | |||||||||||||||||||||
| Arabic | Dinka | Russian | Thai | |||||||||||||||||||||
| Bosnian | French | Serbian | Turkish | |||||||||||||||||||||
| Chinese (simple) | Indonesian | Somali | Vietnamese | |||||||||||||||||||||
| Chinese (trad) |
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| Title | Welcome to Queensland - full booklet | |||||||||||||||||||||||
| Publisher | Department of Immigration and Multicultural Affairs | |||||||||||||||||||||||
| Description | Provides an overview of settling in Queensland, including the health system. | |||||||||||||||||||||||
| Date | 2006 | |||||||||||||||||||||||
| Languages | Amharic | Burmese | Karen |
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| Title | Migrant & refugee welcome kit (Brisbane) | |||||||||||||||||||||||
| Publisher | Brisbane City Council | |||||||||||||||||||||||
| Description | Provides an overview of government, community and other services for newcomers to Brisbane. | |||||||||||||||||||||||
| Date | undated | |||||||||||||||||||||||
| Languages | Bosnian | Somali | Urdu | |||||||||||||||||||||
| Farsi | Tigrinya | |||||||||||||||||||||||
Medicare
Medicare provides access to free hospital care and assistance with doctors' fees.
General practitioners
If it is not an emergency, you should go to see a doctor in the community, called a general practitioner or GP. You can choose which doctor or medical centre to visit. Some doctors 'bulk bill' which means you do not pay anything but present your Medicare card and sign a form so that the doctor can claim the payment directly. Other doctors may charge a fee and provide you with a receipt for you to take to the nearest Medicare office to receive your rebate (payment back). The Yellow Pages telephone directory has a listing under 'medical practitioners'. You must make an appointment to see a general practitioner.
Emergencies
Queensland Health’s free public hospital system provides quality emergency care 24 hours a day. Fully trained doctors and nurses are on duty or, in some rural hospitals, on immediate call, to help with medical emergencies. You don’t need an appointment to go to an Emergency Department. If you feel you need emergency medical care then go to your nearest hospital Emergency Department. Treatment is provided free at Queensland Health hospitals. You will pay for services if you attend the Emergency Department of a private hospital.
Hospitals
Queensland Health provides free public hospital services. This link has a list of hospitals and facilities throughout Queensland.
Going into hospital
Queensland Health provides comprehensive information about the process of going into and staying in a public hospital. This link has information about hospital admission, your stay in hospital and going home after a hospital stay.
| Title | Anaesthetic - patient information | |||
| Publisher | Queensland Health | |||
| Description | Information about undergoing local and general anaesthetic, including the risks and possible side effects. | |||
| Date | 2001 | |||
| Languages | English | Chinese | Farsi | Spanish |
| Arabic | Croatian | Serbian | Vietnamese | |
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| Title | Consent form | |||
| Publisher | Queensland Health | |||
| Description | Information about the process of providing consent for various medical procedures. | |||
| Date | 2002 | |||
| Languages | English | Chinese | Farsi | Spanish |
| Arabic | Croatian | Serbian | Vietnamese | |
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| Title | Informed consent - 12 important questions to ask about your surgery | |||
| Publisher | ||||
| Description | A guide on 12 important questions to ask your doctor before considering surgery. | |||
| Date | 2001 | |||
| Languages | English | Chinese | Farsi | Spanish |
| Arabic | Croatian | Serbian | Vietnamese | |
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| Title | Your rights & responsibilities - public patient's charter | |||
| Publisher | Queensland Health | |||
| Description | Sets out the rights and responsibilities of patients in Queensland Health public facilities. | |||
| Date | 2002 | |||
| Languages | English | Chinese | Farsi | Spanish |
| Arabic | Croatian | Serbian | Vietnamese | |
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Dari | |||
| Title | 10 tips for safer health care booklet | |||
| Publisher | Queensland Health | |||
| Description | A guide to being more actively involved in your health care and working in partnership with your health care provider for safer services. | |||
| Date | 2004 | |||
| Languages | English | German | Macedonian | Spanish |
| Croatian | Greek | Polish | Turkish | |
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Italian | Serbian | Vietnamese | |
| Title | 10 tips for safer health care - pamphlet or summary | |||
| Publisher | Queensland Health | |||
| Description | A guide to being more actively involved in your health care and working in partnership with your health care provider for safer services. | |||
| Date | 2004 | |||
| Languages | English | Cantonese | Hmong | Laotian |
| Arabic | Dutch | Laotian part 1 | Mandarin | |
| Hindi | Laotian part 2 | Samoan | ||
Health & multicultural services
Health services can be provided by government, non-government organisations and private companies. Some services are provided free of charges, but many services will charge you a fee. It is always best to check first before making an appointment.
Statewide & community health services
Queensland Health provides a wide range of statewide health services. This link provides a list of some of these services.
Multicultural health services & programs Queensland 2006-07
This list of multicultural health services in Queensland has been compiled from the Queensland Multicultural Resource Directory 2006-07. It contains organisations listed under ‘health’ in the directory.
Migrant service organisations Queensland 2006-07
Migrant service organisations provide assistance with settlement and related issues and are a good contact for community activities and events. This list has been compiled from the Queensland Multicultural Resource Directory 2006-07.
Settlement Service Locator
The Department of Immigration and Citizenship has an online database of settlement services. You can search for the settlement services closest to you by entering your postcode or address.
Multicultural services with a special focus
There are many service organisation that have a specialty area or focus on a particular group in the community. For example, there are aged care services, services for women, services for refugees and so forth. These are listed below and have all been compiled from the Queensland Multicultural Resources Directory 2006-07.
Aged services 2006-07
These organisations provide a range of supports in people's own homes and/or in other residential settings and some also support the carers of aged persons.
Counselling services 2006-07
Counselling services can provide individual, couple or family support for a wide range of issues. Some services can also provide emotional and counselling support over the telephone.
Refugee organisations and services 2006-07
These organisations provide a range of support and services to refugees, humanitarian entrants and refugee claimants.
Women's organisations and services 2006-07
These organisations provide a wide range of services to women including health, legal, domestic violence support and information/referral.
Youth organisations and services 2006-07
These organisations provide a wide range of services to young people including support, recreation, advocay and emergency care.
Key contacts within Queensland Health
Key contacts within Queensland Health who have a focus on multicultural health issues.
Other languages