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Our Performance

Our performance

Hospital Performance

Hospital Performance contains detailed, up-to-date and regular information on the activity and performance of Queensland Health's reporting hospitals; including:

Hospital and Health Service performance

Hospital and Health Services were established on 1 July 2012.

Emergency Shorter stays in emergency departments

% of ED patients whose length of stay in ED was within four hours

Hospital and Health Service Jan-Mar 2012 % Jul-Sep 2014 %
Cairns & Hinterland HHS 55% 63%
Central Queensland HHS 76% 76%
Children's Health Services 81% 86%
Darling Downs HHS 65% 80%
Gold Coast HHS 61% 71%
Mackay HHS 77% 80%
Mater Health Services 67% 82%
Metro North HHS 57% 70%
Metro South HHS 55% 68%
North West HHS 89% 88%
Sunshine Coast HHS 68% 74%
Townsville HHS 62% 71%
West Moreton HHS 63% 81%
Wide Bay HHS 79% 73%
Queensland 63% 73%

Source: Emergency Department Information System. This output has been checked against documents and formal correspondence that have been previously been published, and figures are consistent.

Long wait patients Fewer long wait patients

Total number of patients (including those patients not ready for care as at June 2014) who waited longer than clinically recommended for their surgery

Hospital and Health Service Mar 2012 Sep 2014
Cairns & Hinterland HHS 393 42
Central Queensland HHS 157 43
Children's Health Services 62 0
Darling Downs HHS 319 2
Gold Coast HHS 107 64
Mackay HHS 27 0
Mater Health Services 82 0
Metro North HHS 1,992 98
Metro South HHS 1,762 262
North West HHS 0 1
Sunshine Coast HHS 134 6
Townsville HHS 747 0
West Moreton HHS 575 5
Wide Bay HHS 128 8
Queensland 6,485 531

Source: Queensland Health Elective Surgery Data Collection.This output has been checked against documents and formal correspondence that have been previously been published, and figures are consistent.

Surgery Percentage of people seen on time for:

urgent surgery
- within 30 days1
semi-urgent surgery
- within 90 days2
non-urgent surgery
- within 365 days3
Hospital and Health Service Jan-Mar 2012 % Jul-Sep 2014 % Jan-Mar 2012 % Jul-Sep 2014 % Jan-Mar 2012 % Jul-Sep 2014 %
Cairns & Hinterland HHS 85% 99% 58% 97% 86% 90%
Central Queensland HHS 81% 98% 58% 94% 99% 100%
Children's Health Services 97% 100% 74% 88% 96% 80%
Darling Downs HHS 90% 100% 58% 97% 97% 97%
Gold Coast HHS 89% 97% 78% 91% 98% 99%
Mackay HHS 89% 100% 76% 100% 85% 100%
Mater Health Services 94% 100% 86% 100% 100% 100%
Metro North HHS 87% 97% 70% 94% 89% 97%
Metro South HHS 81% 99% 77% 84% 79% 90%
North West HHS 100% 100% 100% 97% 100% 100%
Sunshine Coast HHS 86% 96% 78% 85% 97% 97%
Townsville HHS 89% 100% 61% 100% 62% 100%
West Moreton HHS 88% 100% 77% 100% 90% 98%
Wide Bay HHS 77% 96% 73% 99% 85% 100%
Queensland 86% 98% 73% 92% 90% 96%

1 % of Category 1 elective surgery patients treated whose waiting time was within the clinically recommended 30 days.
2 % of Category 2 elective surgery patients treated whose waiting time was within 90 days.
3 % of Category 3 elective surgery patients treated whose waiting time was within 12 months.

Source: Queensland Health Elective Surgery Data Collection.This output has been checked against documents and formal correspondence that have been previously been published, and figures are consistent.

Dental Fewer long wait dental patients

Number of people waiting 2 years and over on the general care waiting list.

Hospital and Health Service Mar 2013* Sep 2014
Cairns and Hinterland 1,307 0
Cape York 2 0
Central Queensland 3,659 0
Central West 126 0
Darling Downs 7,222 0
Gold Coast 4,407 0
Mackay 272 0
Metro North 14,307 0
Metro South 10,859 0
North West 10 0
South West 73 0
Sunshine Coast 4,085 0
Torres Strait/NPA 0 0
Townsville 2,207 0
West Moreton 3,512 0
Wide Bay 9,357 0
All HHSs 61,405 0

*Data collection commenced to support National Partnership Agreement.

Outpatients Shorter waits for specialist outpatient clinics

Percentage of category 3 specialist outpatients waiting for their first appointment whose waiting time was within 12 months.

Hospital and Health Service Apr—Jun 2014 Jul-Sep 2014
Cairns and Hinterland 48% 48%
Central Queensland 78% 87%
Children’s Health Queensland 92% 93%
Darling Downs 49% 57%
Gold Coast 80% 84%
Mackay 66% 71%
Metro North 45% 49%
Metro South* 45% 42%
North West 63% 64%
Sunshine Coast 58% 57%
Townsville 53% 58%
West Moreton 70% 70%
Wide Bay 90% 92%
All HHSs 55% 56%

* excludes Princess Alexandra Hospital.

Source: HBCIS Appointment Scheduling Module, ASIM, Cerner. Data is sourced from an operational information system, and is subject to change.

Ambulance Fewer hospital acquired infections

Healthcare-associated Staphylococcus aureus bacteraemia (including MRSA) incidence numbers.

April - June 2014
Hospital and Health Service SAB cases Patient days
Cairns and Hinterland 15 231797
Central Queensland 10 115855
Central West* 1 6515
Children’s' Services 10 49368
Darling Downs 10 168665
Gold Coast  18 321024
Mackay 3 84777
Mater Health Services 12 134707
Metro North 95 684291
Metro South 49 543807
North West 1 20515
South West* 1 14952
Sunshine Coast  14 213534
Torres and Cape* 0 8176
Townsville 41 223078
West Moreton  8 125810
Wide Bay 16 164364

*HHS data were not previously reported as small regional facility data were not included. Inclusion of small regional facility data commenced during July 2014.

Value Better value for money

Hospital and Health Service $ cost difference % 
Cairns and Hinterland 4,294 -4.6
Central Queensland 4,480 -0.5
Children’s Health Queensland 4,978 10.6
Darling Downs 4,270 -5.2
Gold Coast 4,435 -1.5
Mackay 4,554 1.1
Metro North 4,665 3.6
Metro South 4,583 1.8
North West 5,863 30.2
Sunshine Coast 4,395 -2.4
Townsville 4,401 -2.3
West Moreton 4,168 -7.4
Wide Bay 4,644 3.1
State average 4,529 0.6
Benchmark cost target $4503

The updated 12 month result is based on nine months of 2012-13 and the first three months of 2013-14.
The benchmark cost target of $4503 is based on nine months of the 2012-13 target of $4450 and three months of the Queensland Efficient Price for 2013-14 of $4660.
The QEP is equivalent to the National Efficient Price (NEP), adjusted to reflect differences in the Phase 16 Queensland ABF model compared to the national ABF model.


Last Updated: 20 October 2014
Last Reviewed: 20 October 2014