Telehealth: service models
There are a range of telehealth service models that clinicians and service managers may choose to implement. A review of the evidence can also support this process. The following case studies and vignettes have been provided to support the planning of telehealth services. To ensure that the healthcare needs of consumers are met, robust service planning and an evaluation framework for service delivery is required.
Note: Videos below must be played in Mozilla or Chrome browsers.
A needs-based planning framework for telemedicine services
Case studies
- Allied Health Professions’ Office of Queensland workforce redesign (accessible by Queensland Health staff only)
- Rural and Regional Ultrasound Telehealth Training Program (PDF 407 kB)
- Delivering specialist paediatric allied health services via telehealth in the home: summary | toolkit (accessible by Queensland Health staff only)
- Occupational therapy-led paediatric burns telehealth review clinic: summary | business case concept brief | guidelines (accessible by Queensland Health staff only)
- Teleaudiology: summary | resource kit (accessible by Queensland Health staff only)
- NSW Government Agency for Clinical Innovation
Vignettes
- General
- What is telehealth?
- Information for consumers: video | transcript (PDF 90 kB)
- Telerehabilitation in the home: Brian's stroke
- Celia's story
- Telerehabilitation consumer’s voice: Gaynor
- Helen's story
- Information for allied health professionals: video | transcript (PDF 104 kB)
- Accessing Queensland Health’s telehealth portal
- Video-conferencing and troubleshooting: video | transcript (PDF 84 kB)
- ADL and function
- Home visit for discharge planning – allied health assistant supported: video | transcript (PDF 110 kB)
- Home visit for discharge planning – professional support: video | transcript (PDF 97 kB)
- Child development
- General movements assessment of a four month old infant: video | transcript (PDF 101 kB)
- Communication and hearing
- UQ’s CRE Telehealth: Telehealth for Speech therapy
- Diet and nutrition
- Dietary assessment and review: video | transcript (PDF 95 kB)
- Dietetics review - Type II Diabetes: video | transcript (PDF 84 kB)
- Foot care
- Foot screening and low risk foot care: video | transcript (PDF 108 kB)
- High risk foot service: video | transcript (PDF 114 kB)
- Hand therapy, burns management and compression garments.
- Hand therapy: video | transcript (PDF 99 kB)
- Review - 10 months post burn: video | transcript (PDF 94 kB)
- Measuring for an upper limb compression garment measure: video | transcript (PDF 87 kB)
- Medication review
- Clinical pharmacy - medication review: video | transcript (PDF 106 kB)
- Mobility and transfers
- Tele-rehabilitation in the home – Flinders University
- Physiotherapy rehabilitation post total hip replacement: video | transcript (PDF 105 kB)
- A cardiac failure rehabilitation group exercise program: video | transcript (PDF 89 kB)
- Neuro-musculoskeletal
- UQ’s CRE Telehealth: Telehealth for spinal pain
- Physiotherapy review: four months post shoulder surgery: video | transcript (PDF 93 kB)
- Social, psychological and behavioural
- Family meeting: video | transcript (PDF 97 kB)
- Pain management counselling: video | transcript (PDF 101 kB)
- Swallow and oromotor
- UQ’s CRE Telehealth: Telehealth for speech therapy.
- Queensland Health (iLearn log in required): Telepractice Dysphagia Assessment Service
- Queensland Health (iLearn log in required): Telepractice for the delivery of paediatric feeding services
If you know of any other useful resources that should be included in this database, please advise the Allied Health Professions’ Office of Queensland by email Allied_Health_Advisory@health.qld.gov.au.
Last updated: 2 September 2021
