Patient flow videos
Our patient flow videos include tips on communication, culture, and discharge support.
- What is patient flow – understand what patient flow is and why it matters.
- Patient flow responsibility – learn who's responsible for keeping patient flow running smoothly.
- Patient flow communication strategies – discover how clear communication helps improve patient flow.
- Patient flow culture – discover how teamwork and workplace culture supports patient flow.
- Patient flow ICT strategies – learn how technology improves patient flow and makes it more effective.
- Patient flow discharge support – find out how planning helps patients leave the hospital safely and on time.
Patient Flow Resources
We have developed the below resources aimed to help improve patient care and flow.
- Discharge from admitted care – best practice guide – best practice for the safe and timely discharge of patients from admitted care.
- Discharge from admitted care – quick reference guide – a quick reference guide for discharging patients from admitted care
- Multi-Disciplinary Team Huddle Best Practice Guide – discover how to implement or improve MDT Huddles to improve patient care and flow.
- Delayed discharge – best practice guide – best practices for patient care and health service management for patients experiencing delayed discharge.
- Interim care – best practice guide – best practices for patient care delivery and health service management of interim care.
COMING SOON
- Discharge to Recover and Assess Guide – prioritising ‘home first’ discharge, for recovery and assessment of longer-term care needs in the community.
- Discharge to Recover and Assess Guide – quick reference.
Framework
We developed the SAFEST Patient Journey Home framework (PDF 3470 kB) to help improve patient flow and care.
SAFEST Patient Journey Home videos
Learn about the patient journey and how healthcare workers can help to improve patient flow.
- SAFEST overview – what the framework is and how it works.
- Allied health – how allied health professionals help with patient flow.
- Medical – how doctors and medical teams support patient flow.
- Nursing – how nurses help patients move through care.
Last updated: 3 July 2026