Patient flow resources for health professionals

Patient flow videos

Our patient flow videos include tips on communication, culture, and discharge support.

• What is patient flow – understand what patient flow is and why it matters.
• Patient flow responsibility – learn who's responsible for keeping patient flow running smoothly.
• Patient flow communication strategies – discover how clear communication helps improve patient flow.
• Patient flow culture – discover how teamwork and workplace culture supports patient flow.
• Patient flow ICT strategies – learn how technology improves patient flow and makes it more effective.
• Patient flow discharge support – find out how planning helps patients leave the hospital safely and on time.

Patient Flow Resources

We have developed the below resources aimed to help improve patient care and flow.

• Discharge from admitted care – best practice guide  (PDF 418 kB)– best practice for the safe and timely discharge of patients from admitted care.
• Discharge from admitted care – quick reference guide (PDF 156 kB) – a quick reference guide for discharging patients from admitted care
• Multi-Disciplinary Team Huddle Best Practice Guide (PDF 358 kB) – discover how to implement or improve MDT Huddles to improve patient care and flow.
• Delayed discharge – best practice guide (PDF 304 kB) – best practices for patient care and health service management for patients experiencing delayed discharge.
• Interim care – best practice guide (PDF 293 kB) – best practices for patient care delivery and health service management of interim care.
• Discharge to Recover and Assess Guide (PDF 5285 kB) – prioritising ‘home first’ discharge, for recovery and assessment of longer-term care needs in the community.
• Discharge to Recover and Assess Guide – quick reference (PDF 385 kB).

The Healthcare Improvement Unit is keen to ensure the above resources are as valuable and relevant as possible for clinicians and health services. Any insights or suggestions that may contribute to the ongoing refinement and co-design of these documents can be submitted via email to: HIU@health.qld.gov.au

Framework

We developed the SAFEST Patient Journey Home framework (PDF 3470 kB) to help improve patient flow and care.

SAFEST Patient Journey Home videos

Learn about the patient journey and how healthcare workers can help to improve patient flow.

• SAFEST overview – what the framework is and how it works.
• Allied health – how allied health professionals help with patient flow.
• Medical – how doctors and medical teams support patient flow.
• Nursing – how nurses help patients move through care.