My Health Record (national electronic health record)
About My Health Record
The My Health Record is a secure online summary of an individual’s health information—available to all Australians. The My Health Record is an Australian Government initiative and provides:
- healthcare providers access to information about consumers including vaccinations; allergies; medical conditions; medications; advance care documents; and test or scan results.
- consumers with control over what information is in their My Health Record including the ability to permanently delete their My Health Record at any time.
Consumers can choose:
- whether they have a My Health Record
- to cancel (permanently delete) their My Health Record
- who can access their My Health Record (blocking / codes)
- to delete or restrict documents from view (code)
- to be notified when their record has been accessed (text / email)
- what information is sent to their My Health Record (withdraw consent)
- to nominate someone to access / manage their record on their behalf.
For all enquiries, please view the My Health Record website or contact the My Health Record helpline 1800 723 471.
The My Health Record helpline 1800 723 471 (available 24/7) should be called if there is a family safety issue due to information in a My Health Record. MyGov can also be contacted on 13 23 07.
The My Health Record system is underpinned by strong legislation and includes penalties for the unauthorised access, use and disclosure of consumer health information. If you would like to provide feedback about Queensland Health’s handling of your My Health Record, please contact your local Queensland Health facility.
Queensland Health and the My Health Record system
Queensland Health first connected with the My Health Record system in November 2013 and is continuing work to enhance integration between Queensland Health systems and the My Health Record system.
Queensland Health clinicians can view My Health Records using:
- The Viewer application (available at all Queensland Health facilities) – refer to The Viewer page for further information.
- the integrated electronic Medical Record (ieMR).
More content has been progressively added to the My Health Record system, and document uploads vary at a facility and Hospital and Health Service level. The below table provides an overview of what is being uploaded from your local Hospital and Health.
My Health Record resources
The My Health Record website has a range of factsheets and guidance available to help you with managing your My Health Record including:
- What's in a My Health Record?
- Who can see a patient's My Health Record?
- What privacy and security access controls can be set?
- How secure is the My Health Record system?
- Modernising My Health Record – removal of the seven-day delay
For further information, contact the My Health Record system operator help line on 1800 723 471, or visit the My Health Record website.
Queensland Health My Health Record functionality
| Hospital and Health Service * | Shared health summary upload capability | Event summary upload capability | Pharmacist shared medicines list upload capability | Emergency Department event summary upload capability | Discharge summary upload capability | Pathology result upload capability | Medical imaging result upload capability ** |
|---|---|---|---|---|---|---|---|
| Cairns and Hinterland | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Central Queensland | Yes | Yes | Yes | Yes | Yes | ||
| Central West | Yes | Yes | Yes | Yes | Yes | ||
| Children's Health Queensland | Yes | Yes | Yes | Yes | Yes | ||
| Darling Downs | Yes | Yes | Yes | Yes | Yes | ||
| Gold Coast | Yes | Yes | Yes | Yes | Yes | ||
| Mackay | Yes | Yes | Yes | Yes | Yes | ||
| Metro North | Yes | Yes | Yes | Yes | In progress | ||
| Metro South | Yes | Yes | Yes | Yes | In progress | ||
| North West | Yes | Yes | Yes | Yes | |||
| South West | Yes | Yes | Yes | Yes | Yes | ||
| Sunshine Coast | Yes | Yes | Yes | Yes | Yes | ||
| Torres and Cape | Yes | Yes | Yes | Yes | In progress | ||
| Townsville | Yes | Yes | Yes | Yes | Yes | ||
| West Moreton | Yes | Yes | Yes | Yes | Yes | ||
| Wide Bay | Yes | Yes | Yes | Yes | Yes |
* Note: work is continuing to provide upload capability for relevant documents across all facilities with HHSs, with medical imaging result upload for all facilities with Torres and Cape HHS, Metro South HHS and Metro North HHS still being enabled.
** Note: In addition, Queensland Health uploads Well Women’s letters from BreastScreen Queensland services to patients’ My Health Record.