The Viewer
Having the right information at the right time is critical in supporting doctors and other healthcare professionals to deliver the best possible care – The Viewer helps achieve this.
Available on computers and mobile devices, The Viewer collates data from multiple Queensland Health systems, enabling healthcare professionals, including general practitioners, to access patients' information quickly, without having to log in to different systems.
Benefits
The Viewer saves healthcare professionals time and allows them to make clinical decisions supported by comprehensive, current and accurate patient information. The Viewer improves patient care by:
- providing quick and easy access to comprehensive patient information from more than 65 applications
- reducing time spent locating medical records
- providing access to patient information stored on systems which may not be available at that facility
- increasing visibility of speciality information (e.g. oncology, cardiology, endoscopy and mental health)
- reducing need to sign into multiple systems
- improving decision making and reducing risk of medication errors
- helping to prevent readmissions
- helping to reduce duplicate diagnostic testing.
The Viewer provides access to a range of patient information, including:
- patient demographics, admission and discharge history
- validated pathology results and tests ordered
- mental health data
- problems and primary diagnosis from emergency departments and hospital admissions
- discharge summaries
- medication profiles and adverse reactions
- operation notes and elective surgery waitlist information
- outpatient appointments and referrals
- radiology results
- oncology information
- alerts essential to patient and health staff safety such as mental health, COVID-19 and difficult airway alerts
- endoscopy reports
- Advance Care Planning/Statement of Choices documents
- acute management plans
- clinical reports.
Queensland Health staff can also access:
- Mater health information
- My Health Record clinical documents
- Patient National Disability Insurance Scheme (NDIS) information
- medical images.
Ongoing improvement
The Viewer team continually works with clinicians and Queensland Health staff to ensure the app meets their needs, with regular enhanced releases.