Self-help resources
For access to Smart Referrals, contact the Queensland Health support line on 1300 478 439.
Guides and documents
- Access - Best Practice (PDF 249 kB)
- Access - Medical Director (PDF 248 kB)
- Attaching information to the request (PDF 580 kB)
- Changing form or specialty condition (PDF 834 kB)
- Copy an existing request (PDF 329 kB)
- Creating a new referral (PDF 1369 kB)
- Declined referrals - copy or closure (PDF 441 kB)
- Extracting information from clinical software (PDF 349 kB)
- GP user guide (PDF 3513 kB)
- Notify correspondence letters (PDF 466 kB)
- Missing mandatory fields (PDF 313 kB)
- Practice details in PMS (PDF 235 kB)
- Removing expired NASH certificate (PDF 431 kB)
- Requesting advice (PDF 1316 kB)
- Referral control buttons (PDF 287 kB)
- Searching for condition and specialty (PDF 354 kB)
- Table history and status update (PDF 696 kB)
- View all submitted, closed and parked requests (PDF 527 kB)
- Update, continue or withdraw a request (PDF 971 kB)