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Deafness and Mental Health Statewide Consultation Service

The Deafness and Mental Health Statewide Consultation Service strives to promote appropriate and accessible mental health care for Deaf and hard of hearing people throughout Queensland. This service is the only one of its kind in Australia.

It is estimated that 1 in 6 Australians experience some degree of hearing loss and estimates the signing Deaf community range between 6,500 and 15,400.

It is also reported that up to 70% of adult Aboriginal and Torres Strait Islander people have hearing problems and deafness, often relating to poorly managed childhood infections.


The mission of the service is to assist people who are Deaf or hard of hearing to access culturally affirmative and inclusive mental health care and treatment.

This is facilitated through:

  • providing education and training
  • supporting mental health clinical staff and other service providers
  • support for Deaf and hard of hearing mental health consumers
  • the development of prevention strategies
  • providing consultation services.

Consultation services

The service offers assistance to treating teams and private practitioners in their consultations with adults who are Deaf or hard of hearing who may be experiencing symptoms of a mental illness.

This can be provided as a face-to-face service or via video conference.

Consultations focus on:

  • being sensitive to a person’s unique communication and mental health needs
  • assessing their current mental health and treatment
  • exploring treatment options.

To make a referral, download the Deafness and Mental Health Service referral request form (PDF 241 kB) for your GP to completed. Forms can be submitted via fax to 07 3317 1296.


The service provides a variety of online training modules, in-services and face-to-face workshops.

The topics provide information on:

  • understanding the culture of Deaf people
  • language and assessment issues
  • hearing loss and the implications for mental health
  • how to book interpreters and why it is important to use them.

Therapy programs and counselling

The service offers limited therapy programs and counselling that are culturally and linguistically appropriate. The team works with other health professionals, including psychologists and counsellors, to assist them to provide sessions that meet the needs of Deaf and hard of hearing people.


Educational resource booklets

Important links

New research project

A research project is currently being undertaken by Deaf Services and the Deafness and Mental Health Service. The research project involves older Deaf people who use Auslan in Australia.

Download the research project's flyer (PDF 248 kB) for more information and to register your interest in the memory test.

Video resources

Last updated: 22 October 2021

Introduction to Deafness and Mental Health

Contact and referrals

For information on referrals, please contact us:

Phone: 07 3317 1080
Fax: 07 3317 1296
Mobile: 0419 023 883


Contact us to give feedback on our service.