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Expanding healthcare quality and patient safety reporting

Healthcare in Queensland

Queensland has a world-class healthcare system with a strong culture of safety.

Our clinicians are dedicated to providing high quality care to patients across a wide range of service providers throughout Queensland in both the public and private sectors.

Our clinics, hospitals, other health facilities and broader parts of Queensland’s health system focus on ensuring the most efficient, highest quality and most accessible services for patients.

Supporting the delivery of high quality care in Queensland hospitals and health services is the publication of information about the quality of healthcare services and the safety of patients as they interact with our health system.

This public reporting is intended to:

  • provide a meaningful picture for patients;
  • support quality improvements for health service providers; and
  • drive better outcomes at a system level.

Why a discussion paper?

The Queensland Government released a discussion paper to understand the views of the community about the collection, reporting and use of healthcare quality and patient safety information in Queensland.

We wanted to hear from patients, clinicians, health organisations, the media and others about the possible ways that healthcare quality and patient safety reporting may be expanded in Queensland.

The overarching desire was to:

  • further enhance information available to patients;
  • improve transparency for healthcare professionals;
  • support the efforts of the stakeholders funding, reporting on and regulating healthcare services; and
  • continue to drive improvements that maintain Queensland’s leading health system.

The public consultation process for online and written submissions for the Expanding Healthcare Quality and Patient Safety Reporting Discussion Paper 2017 closed on Friday 27 October 2017.

What was said?

135 responses were received from individual submissions (patients, clinicians and health administrators) and interested organisations representing nurses, doctors, lawyers, pharmacists, public hospitals and private hospitals.

The responses were overwhelmingly supportive of public reporting on safety and quality across public and private hospitals within Queensland. Public reporting was seen to support a safety and quality culture, increased transparency and to drive improvements in performance.

View further information on responses to the Discussion Paper.

What next?

The options on how to progress public reporting in Queensland are currently being considered and include the best information to provide and how to provide it.

In the meantime Queensland Health representatives are working in collaboration with other states and Territories to progress public reporting at a national level.

For more information email the Patient Safety and Quality Improvement Service.

Last updated: 12 April 2018