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Training and support resources


How to videos

Creating a HPP account

Signing into the HPP

Searching for your patient in HPP

Viewing patient healthcare information in HPP

Navigating The Viewer in HPP

Frequently asked questions

What benefits will General Practitioner (GP) access to the Health Provider Portal (HPP) provide?

When will Queensland GPs have access to the HPP?

How will Queensland Health ensure a GPs' appropriate use of the HPP?

Can only Queensland GPs register to access patient healthcare information available through the HPP?

What if a Queensland GP is not able to view their patient’s healthcare information through the HPP?

Will a patient’s healthcare information still be visible to Queensland Health clinicians if the patient opts out?

Are there auditing processes in place for GPs in accessing and sharing information inappropriately?

Does opt-out mean that the patient has withdrawn consent for any information to be sent to their GP?

Will it only be Queensland GPs able to access the HPP?

What would happen if a GP became deregistered? Would his/her access to the HPP be revoked?

Will Queensland GPs be able to access the HPP from a mobile device?

Will all patient records be available in the HPP?

How do GPs who don’t have 100 points of digital documentation register to access the HPP?

Can GPs working in northern NSW able to register to access the HPP?

Last updated: 13 August 2018